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WIFI connection not showing [Solved]

Ask a question John - Last answered on Nov 26, 2017 at 11:52 PM by John050215
Hello,

I have an ACER Aspire V13 with Windows 10 OS.
My problem is, I was having problem before with the wifi connection. It keeps on getting disconnected from the wifi router, so I did a reformat/reset. Now after reformatting, it connected automatically to the wifi router but nothing shows on the available wifi connections. Even the connection I was already connected to does not show. I can only see it when I go to network and internet settings. I have another wifi router where my phone is connected, but it is also not showing here. My neighbor also has their wifi router which i am seeing before, but now I cant see it.
i am afraid if i get disconnected here, i wont be able to connect again.
What do i do? Please help.


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That sounds so weird.
I would take the laptop back to the shop.
John050215 3Posts Sunday November 26, 2017Registration date November 26, 2017 Last seen - Nov 26, 2017 at 08:12 AM
Yes it is. Now I tried to add my other wifi connection manually, and it was added with no issue. I am using it now but still when I click on the wifi icon at the toolbar, it still doesnt show anything.
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CCMWolf 13Posts Saturday November 25, 2017Registration date November 26, 2017 Last seen - Nov 26, 2017 at 08:15 AM
You can also check if Windows is fully updated. Maybe the wifi drivers you have are buggy.
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John050215 3Posts Sunday November 26, 2017Registration date November 26, 2017 Last seen - Nov 26, 2017 at 08:17 AM
That is what I am doing now. Lets see what will happen. I havent tried uninstalling the network adapter, i think its useless since i already did a reformat, what do you think?
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CCMWolf 13Posts Saturday November 25, 2017Registration date November 26, 2017 Last seen - Nov 26, 2017 at 08:21 AM
If you already formatted your laptop and its still buggy, it could be a hardware issue. I would just do all the updates, to make sure its none of that.
Also, I would try to look on the ACER site, to see if they have newer networking drivers for your specific laptop-model.

If that doesn't solve it, then its likely you have to bring the laptop to someone to have it checked out.
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Finally, I was able to fix the issue just by going through and completing the windows update!
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