Account recovery

Padd1997 4 Posts Wednesday November 29, 2017Registration date December 1, 2017 Last seen - Nov 29, 2017 at 02:24 PM - Latest reply: Ambucias 47882 Posts Monday February 1, 2010Registration dateModeratorStatus December 17, 2017 Last seen
- Dec 1, 2017 at 04:08 PM
I have try everything to recover my Gmail account but I couldn't because I don't remember the year and month I registered the account is it possible for Google team to open the account for me
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xpcman 18245 Posts Wednesday October 8, 2008Registration dateModeratorStatus December 16, 2017 Last seen - Nov 29, 2017 at 02:55 PM
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anything is possible. But, this is CCM and we have no access to Gmail accounts
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Padd1997 4 Posts Wednesday November 29, 2017Registration date December 1, 2017 Last seen - Nov 30, 2017 at 04:45 AM
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First of all I want to thanks everyone that reply to my request and I want to know if Google can open the account for me because there is no way I get the account back unless the Google team help.
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Ambucias 47882 Posts Monday February 1, 2010Registration dateModeratorStatus December 17, 2017 Last seen - Nov 30, 2017 at 05:10 AM
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When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?
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Padd1997 4 Posts Wednesday November 29, 2017Registration date December 1, 2017 Last seen - Nov 30, 2017 at 06:18 AM
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Thanks for your time in replying me .I don't use any security code or alternative e-mail but I have the number I use for registering and I got a code but they asking me which year and months I registered the account which I don't remember.
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Ambucias 47882 Posts Monday February 1, 2010Registration dateModeratorStatus December 17, 2017 Last seen - Nov 30, 2017 at 06:29 AM
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Hi

As you did not register an alternative recovery email, you could not have received a reset code, it's impossible.

You have not answered my question!

When is the last time you successfully accessed your account?
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Padd1997 4 Posts Wednesday November 29, 2017Registration date December 1, 2017 Last seen - Dec 1, 2017 at 07:04 AM
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Hallo,thank for your times.when I was registering I didn't include the alternative email I only registered with my handy number but to receive the code I have to give an alternative email which I did but the code was given through the alternative email but say they couldn't recognise if the account belong to me.As for the question I last long in about five months ago since then I have been trying to login but I can't due to the password forgetting.
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Ambucias 47882 Posts Monday February 1, 2010Registration dateModeratorStatus December 17, 2017 Last seen - Dec 1, 2017 at 04:08 PM
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That is because you had to give the alternate email which was registered with the account, since you have not registered that email, a code will not be sent to you.

Sorry but that's the way the cookie crumbles
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