Facebook disabled reviewing additional documents

curaahee - Dec 3, 2017 at 05:51 AM - Latest reply: Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen
- Dec 3, 2017 at 04:35 PM
Good morning sir. Can i ask you a favor sir? When I logged my fb account it was unable to access while they reviewing additional documents. Some said that I need to send an IDs and when I trt to send my 3 IDs and email add, but it cant send because the email add i was putting in the box is not disabled.. do you have any ideas sir how to retrieve or get back my account? Thank you very much sir and God bless. Hoping for your reply sir.
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Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 3, 2017 at 06:10 AM
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Please answer my three questions

How many Facebook accounts do you have?

Is your Facebook page online now for everyone to see?

Try to login your account now, tell me what message you get.
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 06:28 AM
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I have 2 facebook accounts sir. The one that i used now is for friends and the other one that was unable to access is for my close friends and my relatives and for job seeking and some online business.

Then right now i tried to logged in again but the same message posted. Unfornately, you wont be able to access you account while reviewing these additional documents.
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 06:34 AM
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Hello sir thank you very much for very fast giving replies. Thanks again!
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Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 3, 2017 at 06:41 AM
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Hi

Unfortunately, you will not be able to recover that account. Facebook allows only one account per person. Facebook wants you to prove that you are the account owner because they are suspecting that you have two accounts, to prove you are the owner by sending id documents, . If you prove that you are the account owner, because you have not followed the Terms of Use, both of your accounts may get disabled.

I suggest you just leave it otherwise you may get into worst trouble.
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 07:06 AM
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Ok sir. Thank you sir. Lastly can I ask a link where can I send an ID documents?
Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 3, 2017 at 07:14 AM
This is weird! So you want to have both of your accounts disabled? It's up to you.

Facebook must have sent you an email or an sms with the link.
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 07:26 AM
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Nope sir. I mean I prefer my old account to recover and i will delete this new one sir. There are important matters are there. Hope you understand me sir. Thank you!
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Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 3, 2017 at 07:33 AM
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You should delete the new one before you attempt to recover the first one. The procedure for deleting an account take 15 days, because the account is first deactivated then Facebook will wait 15 days before deleting it. They want to make sure that you don't change your mind. During that 15 day period you must not try to access your account because it will automatically cancel the deletion procedure.

Good luck
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 02:02 PM
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Ok sir. Thank you. Is it automatically if the new one was deleted the old one is recover?
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curaahee 6 Posts Sunday December 3, 2017Registration date December 3, 2017 Last seen - Dec 3, 2017 at 02:05 PM
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And also sir when i attempting to send an IDs to facebook help and put my email add why is it they reply that the email add I Filled in the box is does not belong to disabled facebook account but still unfortunately you wont be able to access your facebook account?
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Ambucias 47808 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 3, 2017 at 04:35 PM
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I believe that I gave you all the answers on how to recover your account.

As I said, Facebook suspects that you have two accounts so you cannot access both accounts. You can only send documents for the account that Facebook disabled.
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