Recovering my wifes old account

Tui - Dec 4, 2017 at 04:18 AM - Latest reply: Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen
- Dec 4, 2017 at 06:18 AM
Hello,


Hi, sorry for the inconvenience but my wife has trouble recovering her goggle account. We have trying for the last couple of days and nothing has worked even trying her mobile number and still nothing.
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Ambucias 47825 Posts Monday February 1, 2010Registration dateModeratorStatus December 15, 2017 Last seen - Dec 4, 2017 at 06:18 AM
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When she created the account, did she register a secret question which she remembers, or an alternate recovery email address or phone number to which she has access to receive a reset code?

When is the last time she successfully accessed her account?
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