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Cannot install Photosmart Essential

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curbelo43 Posts 1 Registration date Tuesday December 26, 2017 Status Member Last seen December 26, 2017 - Dec 26, 2017 at 04:16 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 27, 2017 at 04:49 AM
Everytime I turn on my laptop it tries to install HP Photosmart Essential but after 3 unsuccesful tries I get a message that it needs a resource that is not avialable. It is very annoying and I have to cancel the message about 3 times before I can go ahead with my work. Please advice how to solve this. Thank you.
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2 responses

Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 26, 2017 at 04:52 AM
Hi

Do you want to install it or do you wish to stop the installation process?

What is your operating system?
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Answer 2 / 2
QUICK REPLY.
Dec 26, 2017 at 05:06 AM
Ambucias, thank you for the quick reply. I want to install it. Windows 7, 32bit operating system.

Good day!
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 26, 2017 at 05:16 AM
Do you have an HP printer connected to your computer?
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QUICK REPLY.
Dec 27, 2017 at 04:11 AM
Yes.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 27, 2017 at 04:49 AM
Photosmart comes with your printer's driver. You must install that driver. Go to the manufacturer's website, download it and install it.
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