How to reset a gateway [Closed]

Coheed32 1 Posts Monday January 8, 2018Registration date January 8, 2018 Last seen - Jan 8, 2018 at 12:49 AM - Latest reply: Ambucias 48940 Posts Monday February 1, 2010Registration dateModeratorStatus January 23, 2018 Last seen
- Jan 8, 2018 at 06:29 AM
My brother gave me his old gateway for Christmas but he is locked out of it and doesn't remember the email he used, how do i reset it without being able to get into or reset the system admin password?
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1 reply

Ambucias 48940 Posts Monday February 1, 2010Registration dateModeratorStatus January 23, 2018 Last seen - Jan 8, 2018 at 06:29 AM
0
Helpful
Hi

To reset it, you first need the password.

We are sorry but CCM cannot help you to recover the password,

The reasons are explained in this link:

http://ccm.net/faq/9201-why-ccm-doesn-t-help-to-recover-lost-passwords
Best regards