Hard Drive deleting files after I open them/some already missing

TiaraGubier 2 Posts Monday January 8, 2018Registration date January 8, 2018 Last seen - Jan 8, 2018 at 05:42 PM - Latest reply: TiaraGubier 2 Posts Monday January 8, 2018Registration date January 8, 2018 Last seen
- Jan 8, 2018 at 08:42 PM
We have an external hard drive at work and when I came in after the new year break there was a bunch of files missing. I tried to open an excel spreadsheet then it came up with errors and wouldnt open, then when i went back to try and re-open it, it wasn't there, nor alot of other stuff. When i went into excel it was in the recently opened file, so i tried to open it from there and it wouldnt. I then clicked take me to the location of this excel document and it went to the correct file, but the spreadsheet wasnt there?

We're missing excel spreasheets and folders with word documents in them.

Please help!
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xpcman 18388 Posts Wednesday October 8, 2008Registration dateModeratorStatus January 19, 2018 Last seen - Jan 8, 2018 at 07:09 PM
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It appears you have a virus in your system.

I suggest you hire a local Security Firm to identify and resolve the problem. I would not trust any free advice for this site and any other site.

Good Luck
TiaraGubier 2 Posts Monday January 8, 2018Registration date January 8, 2018 Last seen - Jan 8, 2018 at 08:42 PM
Is it likely that they will be able to retrieve all the lost data?
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