Hello, I already been blocked by Facebook for I dont know what reason. They than asked me to submit my CLEAR FACE PHOTO for verification. However, when i upload my photo and clicked submit button, the error pop ups ( Upload failed. Please make sure you have a stable network connection and try again later). Ive been trying for 24hours using several device and several network coverage and the results still the same. I have used apps and web also the same error. System Configuration: iPhone / Safari 11.0

I have the same problem and have a stable connection. Please help

‘Clear face photo for verification’ FAILED

Answer 2 / 7

Afiziunatesta
Feb 3, 2018 at 10:32 PM

Solved

I am using the laptop instead of phone and problem solved immidietely. Thanks guy

Answer 3 / 7

pgrale Posts 1 Registration date Sunday February 4, 2018 Status Member Last seen February 4, 2018
Feb 4, 2018 at 03:23 AM

tried everything nothing works

Caroline
Feb 4, 2018 at 04:37 AM

Im having the same problem. Fb are asking me to upload a clear photo of my self and ive been trying but all i get back is effor due to bad network connection. But my network connection not strong

Answer 4 / 7

Waryam
Feb 5, 2018 at 10:42 AM

Same probilam with me plz healp any one plz

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Answer 5 / 7

PeyTop
Feb 5, 2018 at 03:06 PM

I got same problem uploading of photo I select and also display result is that ur connection is weak try again later

Answer 6 / 7

nondescript Posts 2 Registration date Friday February 2, 2018 Status Member Last seen February 3, 2018
Feb 2, 2018 at 12:43 PM

Hi.
Here's how you'd be able to upload past that error:
1. Make sure your browser displays images.
2.a Use an updated browser that can process the latest HTML and JavaScript (like Google Chrome on desktop or Android). Then select the image you wanna upload. It is important that the image you wanna upload is DISPLAYED first. The error happens because ths image wasn't displayed first. Displaying the image before uploading is required for the so-called HTML5 File API to work.
2.b If you cannot use an updated browser, use a browser that can edit your User-agent then set to Desktop display. Then follow the rest of the instructions (select image, wait to be displayed, before clicking UPLOAD).
Note that either way, you must use Desktop view / Desktop user-agent as much as possible.

Answer 7 / 7

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Feb 1, 2018 at 04:43 AM

You must use the original device with which you created the account with a stable network connection

RetchellSuico
Feb 3, 2018 at 10:45 AM

Thank you so much i will try it

Afewerki
Feb 3, 2018 at 12:36 PM

Thank you so much!
I had aproblem of (upload failed,please make sure that you have a stable network connection and try again).It has been activated after two days when I tried in a computer.

RetchellSuico
Feb 3, 2018 at 10:26 PM

Not working i try in my other mobile to uplaod its the same. Said upload failed please make sure you have stable network connection and try again later. I connot apload photo verifacation

RetchellSuico
Feb 3, 2018 at 10:27 PM

What i do. Why become like that

nondescript Posts 2 Registration date Friday February 2, 2018 Status Member Last seen February 3, 2018
Feb 3, 2018 at 10:59 PM

Use a browser that has a "Switch to Desktop View" then access facebook via web.facebook.com

The "stable connection" error screen appears only on m.facebook.com so you have to use web.facebook.com for the upload to work. Make sure that displaying images are turned ON in your browser settings as well.

‘Clear face photo for verification’ FAILED

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