Laptop turned on but won't do anything

Xkwezit 2 Posts Sunday February 4, 2018Registration date February 4, 2018 Last seen - Feb 4, 2018 at 09:38 AM - Latest reply: Xkwezit 2 Posts Sunday February 4, 2018Registration date February 4, 2018 Last seen
- Feb 4, 2018 at 02:02 PM
I tried rebooting my Acer Predator laptop today but when it was supposed to reboot, the screen just went blac and now the computer won't do anything at all. It is still turned on but I can't reboot it or shut it down using the power button. Please help.
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xpcman 18612 Posts Wednesday October 8, 2008Registration dateModeratorStatus February 25, 2018 Last seen - Feb 4, 2018 at 01:18 PM
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did you press and hold down the Power button for 60 seconds or longer?
Xkwezit 2 Posts Sunday February 4, 2018Registration date February 4, 2018 Last seen - Feb 4, 2018 at 02:02 PM
yes and it didn't work
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