Gmail account hacked

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Mr.Mark Posts 2 Registration date Thursday March 8, 2018 Status Member Last seen March 8, 2018 - Updated on Mar 8, 2018 at 05:45 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 8, 2018 at 06:25 AM
My gmail acct was hacked into by my ex. He changed my password, which prevents me from access. Additionally, this gmail acct was utilized to sing into my Android phone. Without the password I cannot receive a confirmation text on my phone.

I would truly appreciate any help toy can provide. This account is linked to my bank, offices, etc.

Please tel me that I don't have to loose this e-mail account. Please!!

Your help and expertise is certainly welcomed.

Thank you in advance,

MWD

2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Mar 8, 2018 at 05:50 AM
Hi Mark,

First, please explain what you mean, you wrote: "acct was utilized to sing"

Also, tell me if you remember the last password that you used that was successful accessing your account. (do not write the password here on this forum)
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Mr.Mark Posts 2 Registration date Thursday March 8, 2018 Status Member Last seen March 8, 2018
Mar 8, 2018 at 06:19 AM
My account was utilized to sign into Google on my phone.

Yes, I remember the last password that was successful.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Mar 8, 2018 at 06:25 AM
Hi Mark,

Oh, so you meant sync, not sing as la la la la.

If just the password was changed, using your computer, you should be able to recover your account. As soon as you recover it, you should immediatly change your password as well as your recovery settings.

Just follow these instructions which I have written.

https://ccm.net/faq/9225-how-to-recover-gmail-account#your-gmail-account-has-been-hacked

If you have any questions, just ask and let me know if you were successful.

Good luck
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