Factory reset Gateway Laptop

Solved/Closed

Joey35601 - Oct 27, 2018 at 04:36 PM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023 - Nov 26, 2019 at 12:26 PM

When I press power it will say preparing automatic repair then go to diagnosing your pc, it will stay here never leaving this screen even after days, I have tried pressing ALT/F8, ALT/F10 and ALT/F11 also have tried pressing windows/C Nothing gets past the diagnosing your pc screen, I want to factory reset to start computer, I do not see anything along the lines of a menu to be able to choose anything, Only "Diagnosing your PC" screen, Help?

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5 responses

Answer 1 / 5

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Oct 27, 2018 at 04:56 PM

The way to restore Gateways is to hold down the ALT Key and repeatedly hitting f10 then it should bring you to a boot sequence screen then choose the HDD and then hold down ALT and repeatedly hit f10 again that should promt the restore feature for gateway.

Good luck

Answer 3 / 5

Joey35601
Oct 27, 2018 at 05:41 PM

This just dosent work nor does f8, f10 or f11, it will acknowledge the f10 but continues to diagnosing your pc.

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Oct 27, 2018 at 06:00 PM

Here is what another member wrote:

"Hurray! Shouts out to Frys Guy!!!!! I got my Gateway back running after using his Alt-F10 tip. A lot of useless searching (much of it a Gateway) and finally came up with that useful tip. My compurter started to reset in the middle of the boot processs. I had tried a lot of different things; F8 and Repair your computer, Repair Startup problems, downloaded a Rocovery CD, etc., and nothing seemed to work until this method.

This tip was not in my Gateway starter guide. What they had written for getting the Recovery Manager was not correct.

After the initial boot screen (with "<F10> for boot menu" at the bottem) disappeared I pressed Alt-F10 and after a minute got a "Gateway Recovery Management" screen with a "Restore from factory default" option. This loaded the system partition (C:) from the recovery partition (hidden). It does wipe every thing out on the C: drive to be like it was when new. (Just to be safe I had made Ghost images of the all hard drive partitions before hand so I could restore them to their sickly state if needed.) Fortunately I had created an extra partition on the hard drive when I first got the machine and put all my work on the non-OS partition (D: drive), and none of that partition was affected during the restore operation. Of course I had to re-install my applications on C:, but everything is running right again.

Now I'm going to make those recovery DVDs in case the recovery partition gets damaged."

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