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Computer will not load past welcome screen [Solved/Closed]

Ask a question wldy 4Posts Monday August 4, 2008Registration date August 5, 2008 Last seen - Last answered on Sep 7, 2017 at 11:08 AM by Swapnil
Hello,
My computer, after not being used for a few months logged into windows and the internet just fine, once....then it stopped going to web pages. So I restarted the computer. Then XP would load to the welcome screen, and the next screen it shows is the background (just before you would choose which ID to login under) it never loads past that point. When I tried to reboot and go to safe mode the keyboard would let me get it to that screen then the keys would stop working. TO fix that I had to take out that little battery inside the computer. Then I tried to log into safe mode, I got past the choose ID screen, then it stopped loading again.

I cannot reformat the harddrive as I do not have the windows XP disk, I have the key, just not the disk.

I did find programs on the computer before I rebooted the first time, and I tried to go into Add/Remove programs to remove them, I cuold not get into that either, but I did find the weird stuff in the program files and deleted a few things that I knew what they were and that were not supposed to be on this computer (ie world of warcraft)

I have tried every single thing I can think of and I cannot get this problem fixed, any suggestions besides blowing it up, or brining it to a shop? I already have to replace one computer that will not turn on anymore....
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Yes I have a answer, # = 1 take side off case and hit sevral times with big hammer, go get another one.

#2 = DONT use XP, try windows7, I went from xp (with many problems) to windows7 and have had NO problems with it........worked for me.
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pp- Apr 20, 2017 at 02:15 PM
Love this answer
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I have the same problem, but I have the disk and correct activation code. I am stuck bad......any suggestions??
PDUB- Dec 5, 2008 at 11:42 AM
just got the same problem. how did you get it fixed? any help would be greatly appreciated.
where to get xp disc- Dec 24, 2008 at 09:00 AM
Take your key # to a computer repair store and they will usually burn you an xp disc.
nez- Apr 16, 2010 at 04:01 PM
what key? I dnt have a key or a xp disc. my pc (xp) has virus in it, how will I be able to fix it? someone plz help me. a blank screen appears but I cnt see the windows page.
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you can download the xp disk and burn it to re-format your computer. ive left my email address, if you need specific instructions on how to do so.lifeisagame @ hotmail. co. uk
tuck- Aug 22, 2009 at 09:29 AM
how do I fix my pc it freezes at welcome screen my email doinitall4ya@yahoo.com
Greg- Feb 18, 2010 at 07:22 PM
It's not that eazy as you think because if you download a windows xp or higher os system offline will install and every thing but you will not pass the windos activation and your computer will be considered counterfit
chotu- Apr 23, 2010 at 11:07 PM
hiiiiiiiiiiiiiiiiiiii

if u need help for removing the computer virus so u can do only one thing, first u go the start menu then you click the run button and then delete the all data in run program.
jurgis- Feb 4, 2014 at 06:18 PM
My xp pc doesnt start up it says no drive found!!!
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i have xp disk and code, you are not going to sort your problem with out xp disk,
i can see if I can compress and send,
my email is Email Id removed for security
email me and lets see wot we can do to help you
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Chances are its a simple mistake like the time and date is incorrect, I have had this problem on several other computers I have seen. Best thing to do is...

Boot into Safe Mode when the computer gets passed the Bios press F8
Boot into safe mode, the computer should boot up as normal asking which account you would like
to login to [USERS] or Admin
Login to the user as your normally would, check the date is correct if not adjust accordingly.

Restart the computer, and it should be working.
pdub- Jan 25, 2009 at 02:32 PM
can't load into safe mode. keyboard disabled after initial startup. I can show the screen for booting in safemode f8 but can not move to option of safemode because my arrow keys don't work. like I explained in my first response.
cgauna- Oct 4, 2009 at 06:02 PM
would like say thanks for help thought I would lose everything on my computer. stressed
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my mom is having a similar problem with her computer. she just recently got it from my grandmother and its an older comp. its worked slow but decently for years now. She got it and downloaded internet explorer 8 onto it and once she rebooted it, it wont go past the start-up screen. she has a disc to reformat it and the key but the computer wont turn the disc at all. and she cant get it to do anything. anyone know what she could do? would be awesome if we could get the comp to work seeing as she doesnt have the money to get a new one.
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TO EVERY +ONE WHO IS ON THIS AND READING THIS.... IF YOU ARE ON THIS THING LOOKING FOR HELP ON HOW TO FIX YOUR COMPUTER BECAUSE "IT WONT START" OR WHAT NOT....


NEVER EVER TAKE ANYONE's ADVICE TO TRY UMBUTU HUUTOOO BOOTOO

What ever LINUX Boot CD... THEY ARE NOTHING BUT TROUBLE! TRUST ME! You will have more problems trying to use linux and posibly more damage to your system if you dont know what you're doing...

If you cant figure WINDOWS out. DON'T BOTHER WITH LINUX! Yeah its FREE!!! but its a Free trip to the repare shop or bes buy to buy a new computer lol.

---------------------------

Posting problems with "My computer wont Boot" and wanting a FIX within a few steps is like calling the doctor and telling him you have this pain in your stomach... "how do you fix it"? It can be a virus, your appendix, something you ate.. a tumor.. whatever...

-->
If it wont boot into windows you cant even run Scans for viruses..etc..
The best way to test your HARDWARE and figure this out... Is to get an old Hard drive.. buy it used.. pull it out of someone's garaged PC (if you cant afford to buy a new one) ..
FYI: A 500GB cost as low as 60 bucks.. )

Take out the old nice hard drive with all you nice precious things in it,.. Disconnect it put it in a SAFE STATIC FREE PLACE..

Put the spare TEST hard drive in your PC...
* turn on,
* look for smoke...
Does it start good?,
Then:
Use your Windows disc to repartition and Format it... FRESH INSTALL OF WINDOWS...

If things work then you know your hardware is good.

Use the spare to get your files out and into a safe place like an external hard drive..
Once you got your things backed up and safe..

you can install an arsenal of highly rated Anti-virus/Anti-Spyware Tools from http://www.download.com on your SPARE (WHO NEEDS ACTIVATION? you got days...).. Try CounterSpy and Nod32, Ashampoo, KAsperskey (only on your spare, Kas.. will ruin some systems.. e.g. your ability to Defrag and such... but its good at detection)

So once you got this power house of Scanners.. use each Program after the other to scan your ORIGINAL Hard Drive (by hooking it up as a SLAVE on your System).. You can also check to see if it has any bad sectors.. and if it does send it to http://www.epicdatarecovery.com for some serious help.

Let me know if it helped..

-Nick
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When I click LOG ON button it Shows (windows Loding Your Personal Settings) it''ll Suddenly Show The Message (windows log off.
ceb- Apr 23, 2009 at 03:23 PM
mine has been doing the same thing! if u figured out how to fix it email me at Email Id removed for security
plz!
avadhesh- Mar 25, 2010 at 08:41 AM
pl give me solution
Darkside- Mar 30, 2010 at 10:05 AM
You need to do a "repair install" of Windows. Do not go into the Repair Utility!!! Something totally different.
t- Apr 29, 2011 at 06:45 AM
When you turn the PC on , keep pressing F8 , Then once it goes into safe mode click on restore to last known working point , it will be fine
no- May 11, 2011 at 02:17 PM
Best response is back working with f8.
thank you.
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I have seen this problem and it sounds like some kind of virus ,boot or Bios . I have only seen it in PC's with older MB's and not in one with dual bios chips. I am working on another PC with the welcome screen problem now ,so I will let you guys know what I find.
Pdub- Mar 7, 2009 at 12:28 PM
Right on the money. I took my HD out and brought it over to a friends house and did a full scan. Took out a bunch of viruses and adware. was then able to get into HD to remedy the situation. Seems like the easiest fix is to detach hdd from existing unit and scan. thanks for everyone's help.
Weed- Mar 16, 2009 at 02:27 PM
pdub - did scanning and removing viruses from your HD allow you to boot the original PC?

I have same issue. Could not do a repair on the HD. Need the data on it.

Bought a new HD. Tried to install XP on it, but the system keeps booting to the XP Media CD and will not install XP - even after I go into BIOS and say boot from HD only.

Makes me think it is BIOS problem and not a HD/software/virus problem. But I have never seen this before.

Any help is appreciated.
PDUB- Mar 16, 2009 at 03:28 PM
I wasn't comfy with existing version so I actually did new install of OS on a different HD and it worked. I have 2 hd's on system so had to switch master/slave config and it seemed to work. You want to boot from CD and not HD because that's where the problem exists if trying to reinstall OS. Boot order CD-rom drive and take HD boot off. May need a touch more info on your system to figure out what may be the issue.

Suggestions that I have gotten that may be of help from this thread.
*Take MB battery out to clear Bios
*Take HD off system and see if it is recognized by other workstation away from your box, If yes then you know its not the HD, clean it and try to go into it to get data (ultimate solution for me) or copy to ext HD if you want....if No then you found your issue.
*You mentioned trying to install OS on new HD and it wouldn't work (dumb question, is it full version or upgrade that you have (sry but have to ask since I don't know your level of expertise)
*Can you get into safemode? When I had the issue, I couldn't even go into safemode which I believe was a direct result of a virus shutting down my usb ports...after the scan the usb ports still didn't work but my ps2 input still worked for my keyboard. I was then able to put fresh OS on HD and blah blah blah.
*Another weird thing was that my comp would shut down 3 minutes in after being cleaned....found that temp settings were adjusted to auto shut down would initiate because temp was being exceeded. Cranked up fans and it was all good.
Was a royal pain in the butt to get it fixed but alas like my wifes pregnancy the destination was definitely more enjoyable than the journey.

Hope this helps.

Biggest thing is to isolate as much as possible to find out where the issue may be...Hopefully you can get it fixed and be able to fix on the cheap and take HD back if not needed
Jay- Apr 15, 2009 at 02:56 PM
Hey weed,
Have you tried hitting ctl, alt, del and loading the task manager and starting a new explorer task? You might have to do it twice but it should give you the desktop back, long enough to save your data.
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i only read the first help comment ignore it dont reinstall windows lmfao! MANY things u can do befor reinstalling windows
1) start your comp in safemode ..constantly press f8 I think it is to get the menu then click safe mode
2) open bios many things in there also, like load optimized defaults etc..
3) wierd but it happend to me and this worked once, turn of your pc by the mains in cluding monitor speakers for good luck then unplug everything from the back of your pc and then wait 3mins then plug everything back in and turn it all back on after tryin step1/2
4) im a lil stoned rite now I cant remember all the ways of solving this issue but those 3tips have worked wonders for me in the past mate, gl and I aint knocking any other comments I read the 1st one thats all I can be botherd readin atm he could be correct but try mine m8.
Swapnil- Sep 7, 2017 at 11:08 AM
Thanx...but whats the next step? I mean how to remove this problem ??
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i have a similar problem on my ACER travelmate 5510. I go through the startup process as usual untill it comes to the screen where it should say: Press ctr+alt+del to begin. Instead of this I only have the blue startup background. I cant figure out what to do. I have tried safe mode and everything else like that and it wont work. Anyone got any advice?
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i have a copy of windows xp on a disk ... I can copy it and email you a CD image if you want, then use a different computer to burn it into a disk... just email me what service pack you have and I will find the appropriate CD out of my box of heavenly Recovery CD,s I have this exact same problem... but lucky for me im a dual booter, I have 2 copies of windows XP I use one for backup and repair... (the one im using right now) im gunna do a diagnosis and see what the REAL issue is... I could remover my VGA card(graphics card) and use my onboard instead to test you VGA card theory... ATI is a bit faulty... my email is Email Id removed for security
xslice- Jan 26, 2010 at 09:53 PM
My computer would not boot in normal mode. It was a real bad situation. Started in safe mode and unistalled Norton and rebooted. Everything was fine!!!! This was a real headached but solved easily. FYI
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Hi, I need help. I have recently been deleting programs I am no longer using, compressing old files, and performing the disk Cleanup. I searched on the internet that the Disk Cleanup SAFELY deletes my files in the computer. However, I accidentally deleted Windows files, which keeps the computer working. it wouldn't have been a problem if I hadn't deleted the Recycling Bin, also. (ie, stuff emptied are still there...this is "permanent" deletion). I restarted the computer, and it loads past the Welcome Screen after an hour. At this time it shows me a screen filled with letters saying what files could not be found/accessed. I dont know how to get these files (the ones I deleted accidentally that keep the computer working properly) back. Does anyone know how I can do this for free? The Keyboard doesnt work, either. I think its a lost cause...
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My solutioon was to get to the BIOS and change the HD to be ATA. The virus changed the BIOS
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Just a thought, all of you that cant boot from CD to format your computers because you cant press 'any key' I had the same problem but turned out it was because I was using a wireless keyboard, once I used a normal wired keyboard the problem was resolved.
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I am having the same issue, with a DELL optiplex gx620. The computer can boot up to the log-in screen and then when I hit "ctrl alt del" to log in, the keyboard does not respond. I try num lock and other keys and get nothing. Windows was updated two days ago. The maching is never really dormant - except on weekends.

Has anyone found a fix for this that doesn't require re-installing windows?
stevej- Jun 25, 2011 at 08:20 AM
that a virus. mine was called securiy essanials not to be confused with the ms program. this one is serious and nothing to mess with
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go to google type in ur windows version and crack download put on flash drive boot ur comp in safe mod no networking insert the flash drive simple as pie I just did it twice on 2 sep computers both xp =)
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my laptop loads the operating system vista but it does not display windows and the desktop
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my dad fixed my computer... buuuut I know you have to check the bluetooth on the side of the laptop and make sure its blue, then make sure its plugged in, the security is okay and ur password hasnt expired.
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My laptop has done the same thing. It's an Acer. Although it seems you cannot fix it, just try booting with safe mode every day for 3 weeks and that's what helped mine. :) Hoped it helped!
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