I am desperate...can anyone help...Please!
I had exactly the same symptoms as detailed by yavben in message of Aug 17. Then, I followed the recommendations in brakers message of Aug 19. However, when run, the resulting downloaded file asked...Do you want to write this line to the registry...but it didn't display the line. I agreed to writing the new line, then the file added the unknown line to the registry and my problem immediately worsened.
I had previously been able to access System Restore by right clicking on My Computer, then clicking on Properties, then on the System Restore tab presented as part of System Properties, but I now found that the System Restore tab had been completely removed from the System Properties menu and that the only way I could access it was from the start menu, but instead of being allowed to enable System Restore from there I now get the following message...System Restore is not able to protect your computer. Please restart your computer, then run System Restore again...When I did this I was once again presented with the last message but there was no other change or improvement.
Configuration: Windows XP Professional, SP3,
Internet Explorer 7.0