Cannot connect to Playstation Network
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2 responses
***PlayStation Network Maintenance on March 9, 2011***
Answer ID: 312 Product: PlayStation®Network-Network Status
The PlayStation Network will be taken offline for maintenance on Wednesday, March 9, 2011, for approximately 11 hours during the following maintenance window:
Down Time (Start): Wednesday, March 9, 8:00 AM, Pacific Time
Down Time (End): Wednesday, March 9, 7:00 PM, Pacific Time
During this time you may:
* Not be able to access the PlayStation®Store
* Have difficulty signing in to the PlayStation®Network
* Not be able to play online games
* See a maintenance page when attempting to access the PlayStation®Network
Note: When you log into the PlayStation Network, a message may appear which states, "the PlayStation Network has been suspended". This does not mean that your account has been suspended; it simply means the PlayStation Network has been taken offline. Please wait until the maintenance window has passed before attempting to connect to the PlayStation Network again. We apologize for any inconvenience this may cause.
Answer ID: 312 Product: PlayStation®Network-Network Status
The PlayStation Network will be taken offline for maintenance on Wednesday, March 9, 2011, for approximately 11 hours during the following maintenance window:
Down Time (Start): Wednesday, March 9, 8:00 AM, Pacific Time
Down Time (End): Wednesday, March 9, 7:00 PM, Pacific Time
During this time you may:
* Not be able to access the PlayStation®Store
* Have difficulty signing in to the PlayStation®Network
* Not be able to play online games
* See a maintenance page when attempting to access the PlayStation®Network
Note: When you log into the PlayStation Network, a message may appear which states, "the PlayStation Network has been suspended". This does not mean that your account has been suspended; it simply means the PlayStation Network has been taken offline. Please wait until the maintenance window has passed before attempting to connect to the PlayStation Network again. We apologize for any inconvenience this may cause.
Latest info on PlayStation Network Status
Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media
As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.
We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.
Errors include:
The date of the PS3 system may be re-set to Jan 1, 2000.
When the user tries to sign in to the PlayStation Network, the following
message appears on the screen; “An error has occurred. You have been
signed out of PlayStation Network (8001050F)”.
When the user tries to launch a game, the following error message appears
on the screen and the trophy data may disappear; “Failed to install
trophies. Please exit your game.”
When the user tries to set the time and date of the system via the
Internet, the following message appears on the screen; “The current date
and time could not be obtained. (8001050F)”
Users are not able to play back certain rental video downloaded from the
PlayStation Store before the expiration date.
We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.
As mentioned above, please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologize for any inconvenience caused.
For the latest status on this situation please continue to check either the PlayStation.Blog or PlayStation.com.
Tagged //ps3, psn
Filed: PlayStation 3, PlayStation Network
293 Comments ShareThis
Rate: (Average: 2.21 out of 5)
Posted by Patrick Seybold // Sr. Director, Corporate Communications & Social Media
As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3.
We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system.
Errors include:
The date of the PS3 system may be re-set to Jan 1, 2000.
When the user tries to sign in to the PlayStation Network, the following
message appears on the screen; “An error has occurred. You have been
signed out of PlayStation Network (8001050F)”.
When the user tries to launch a game, the following error message appears
on the screen and the trophy data may disappear; “Failed to install
trophies. Please exit your game.”
When the user tries to set the time and date of the system via the
Internet, the following message appears on the screen; “The current date
and time could not be obtained. (8001050F)”
Users are not able to play back certain rental video downloaded from the
PlayStation Store before the expiration date.
We hope to resolve this problem within the next 24 hours. In the meantime, if you have a model other than the new slim PS3, we advise that you do not use your PS3 system, as doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data.
As mentioned above, please be advised that the new slim PS3 is not affected with this error. We are doing our best to resolve the issue and do apologize for any inconvenience caused.
For the latest status on this situation please continue to check either the PlayStation.Blog or PlayStation.com.
Tagged //ps3, psn
Filed: PlayStation 3, PlayStation Network
293 Comments ShareThis
Rate: (Average: 2.21 out of 5)
Feb 28, 2010 at 11:37 PM
Mar 1, 2010 at 03:42 PM
Jul 10, 2010 at 10:02 AM
Sep 21, 2010 at 05:23 PM
Mar 9, 2011 at 12:14 PM