Report

Loop safe mode etc..accessed blue screen [Closed]

Ask a question Iain - Last answered on Mar 23, 2010 at 02:31 AM by closeup22
I have a Toshiba Satellite,windows xp, when I switch on it just keep rebooting to offer safe mode and the rest, I pressed a key dont know which one and accessed the blue screen: Memory Management shows " stop: 0x0000001a(0x00041785,0xc0c00000,0xfffffff,0x00000000). I do not have any discs as xp built in is there anything I can do to fix this? I do not want to wipe clean as many important docs and photos in laptop., I am not vety computer literate ans would require a stp by step guide if there is one.
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Hi there,

To get more information,fixing instructions please refer to link below from official Microsoft support website:

http://support.microsoft.com/kb/929338

Thanks

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