Missing Taskbar, icons and black screen

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Anonymous - Mar 30, 2010 at 04:02 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Mar 30, 2010 at 05:14 AM
On my laptop, I was surfing the internet when it shut down. I turned it on again but it had a black screen with no task bar, missing icons and no start button. However, an anti virus program is running and sometimes the windows explorer (with all files) shows up?

Can you find a way how to fix this problem?
(Also before this happened, the anti virus program had some virus notifications. Is this the root of the problem?)

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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Mar 30, 2010 at 05:14 AM
Hi there,

Fixing solution is on link below ,follow it carefully:

https://support.microsoft.com/en-us/help/318027

Thanks
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