wireless device driver problem in Acer 4710Solved/Closed

Question

hi
i hv this acer aspire laptop 4710............im unable to install the driver for its wi fi device (broadcom 802.11b/g WLAN)..........each time I attempt to do so it presents me with the error code 39 saying that the device cannot function properly as the device driver was currupt and in the device manager it shows a yellow tag on the face of the device............initially I installed it from the driver's cd that came along with the laptop, but I hv also tried the driver that I downloaded from the net, it was also of no use....................im running windows xp sp3............is there a hardware problem or its just that im not abl to find the right driver? 

please help as I despirately need to get this issue resolved...................its xtremly urgent

Taha · Accepted Answer

dude I was able to resolve this WLAN issue by reverting back to service pack 2..........i got this solution on another forum, I tried it and it works............the guy who suggested this solution was of the opinion that machines which do not come with pre-installed XP with SP3 or vista do show driver-hardware compatibility issues.......bt it aint something to get worried about

hope it works for u to

jmp59 · Answer

Hello,

U bought ur computer with Vista and u downgraded it to XP ?

What driver did u use ? I think it's not the right one.

taha · Answer

hi dude..
i bought it with linux o/s.. I installed windows xp with service pack 3.. the cd with the machine had the drivers.. but it aint workin.. the drivers were for xp... I downloaded a driver from net also... but it aint workin.. still gives me code 39 error...

help me out!

Amit · Answer

Hi Taha,

I am facing the same problem of WLAN driver issue on 4710z. Please let me know if your issue resolved?

Thanks,
Amit

Amit · Answer

Driver CD provided by acer laptop is old and not supported the WLAN actually installed, try to get the latest updated driver and install. You can get the latest drivers from acer support center as well. I did the same.

Amit · Answer

I faced the same problem. try to download latest drivers from broadcom website and in stall hope that will solve your problem.

CD provided with acer laptop contains older driver which doesn't support WLAN installed.

hercules · Answer

Hello

i had a same promblem but now I inastall   broadband   Dell Wireless 1390 WLAN Mini-Card and solved it

Wireless device driver problem in Acer 4710

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