Can't install adobe flash player [Solved/Closed]

Ask a question Chris - Last answered on Nov 16, 2012 at 01:59 PM by stratomungus
i have been trying to install adobe flash player for sometime now and everytime I get the same result. it starts to download and then says I must close firefox, I do and retry and the same thing. please help.i've even tried changing the security settings and nothing. im using mozilla and vista
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If you have a PC and are using Firefox, Installing Adobe Flash Player goes as follows.
1. Go into tools and click Add-ons
2. Disable Adobe Acrobat
3. Go to the and download Adobe Flash Player
4. Close Firefox completely
5. Install Adobe Flash Player normally
6. Go into Firefox and repeat steps 1 and 2 this time Enable Adobe Acrobat.
Adobe Flash Player should now work.
Was this answer helpful?  
immagetitwitcha- May 12, 2009 at 09:39 PM
Thank u sooo muc fbro!!!!It worked for me!!
carster- Jun 30, 2009 at 10:06 PM
OMG this worked for me too! I have been trying from 2:00-11:05pm and read this and fixed it! Thank you so much! Now I can get some sleep!
Ari- Jan 5, 2010 at 04:44 PM
hi, I tried what you said about adobe flash player, but it still doesn't seem too work. I tried finding Acrobat Adobe, I think but couldn't find it. Adobe was working 3 weeks ago, but now it won't load too tell me it was successfully downloaded, so when I try going to limewire, or youtube I can't watch any videos without it saying JavaScript is currently turned off, try turning it back on or download the new adobe flash player x 10. So help?? Thanks So much. Ari.
uzy- Jan 11, 2010 at 06:19 AM
thanks so much for the help I have been trying for ages and urs is the only one that worked :)
stratomungus 1Posts Friday November 16, 2012Registration date November 16, 2012 Last seen - Nov 16, 2012 at 01:59 PM
Thank you, thank you, thank you !! It worked like a charm. I had gone to different sites before this one and all of their install instructions didn't work. I'm sure glad that I found you, bfro ! The added bonus is that now I'm a member of this great site. I'm sure I'll be back. LOL !
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If you have a previous version of Adobe Flash player installed on your system, you must first unisntall the previous. To this you can go to the Adobe Website and download the unistall program.

Go here to download:

Save the unistall progam to your desktop and close all programs.
*Be sure to close all messenger programs as well as the browser before running the uninstall program.

Once you have uninstalled the flash player, you can then install the Adobe Flash player.
Go here to download the latest version of Adobe flash player:

Good Luck!
charlotte- Jun 25, 2009 at 02:52 PM
I admit I was dubious about the uninstall thing... but it worked! Thanks for your help x
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I had the same problem after the last Firefox update. After hours of uninstalling and reinstalling, I decided to try this.....and it worked like a charm :)

1) Close all browsers
2) Go to C:\WINDOWS\system32\Macromed\Flash
3) Copy "NPSWF32.dll"
4) Go to C:\Program Files\Mozilla Firefox\plugins
5) Paste "NPSWF32.dll"
6) Restart browser
quinton- Apr 30, 2010 at 11:31 AM
This worked perfectly for me.
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go to and choose the other versions VISTA/XP option, Firefox will be listed as well, and download that version of Adobe Flash'll have to do it from Explorer though, with Firefox closed.
TXLovesBK- Jul 27, 2009 at 10:30 AM
Thank you soooooo much paul....I have been looking for a way to install Adobe Flash player with Fire Fox and nothing would work...I had tryed everything. I stumbled up on this website and tryed what other people on here said to do but that wasnt working either..Until I Scrolled all the way to the bottom and found your msg you left, And that seems to work fine for me...Now I can be on Youtube with firefox...Thanx a bunch paul!
R- Feb 16, 2010 at 01:45 PM
mitush- Feb 25, 2010 at 02:37 AM
It sure worked. Thanks a lot!
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Using a power pc Mac- after several clean downloads and responses indicating a successful installation the Player still is not installed . What gives? Iis there a fix???
BABAN- Jan 14, 2009 at 04:42 AM
I opened youtube and when I am trying to open a video it shows 'get latest flash player'. I clicked on it and from adobe webpage I downloaded the file 'install_flash_player'. It should install flash player 10. But when I tried to run it after some progress is opened a dialogue box written
" Error opening file for writing


Click Abort to stop installation
Retry to try again later, or
Ignore to skip this file."

What should I do now.
bobo- Feb 11, 2009 at 12:07 PM
me 2....but that's one of best for you ......i think install new window......
Moinuddin BABAN - Jun 28, 2009 at 09:37 AM

Did you solve your problem of Adobe Flash player installation because I am also facing similar problem form 1 week trying to get solution if u have any solution please send me..

Thanks & Regards
kate BABAN - Jul 3, 2009 at 12:26 AM
hi baban I am also undergoing the same problem I you had overcomed it then please help me and tell me how I can get rid of this problem
thanks buddy
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This worked for me (Vista + Firefox user) after getting the NPSWF32.dll error:

1) Close all browsers
2) Go to your c:\windows\system32\macromed\flash folder
3) rename "NPSWF32.dll" to "NPSWF32.old"
4) Install and test

- J
vonzip- Aug 5, 2009 at 04:08 PM
Thanks so much!
I have been trying to install this for weeks and yours is the only one of all the fixes I have tried that has worked.
Tony- Aug 8, 2009 at 10:10 PM
I tried as you suggested but when I click to Run, it says: Windows can not open this file. It needs to know what Program created it.
Tony- Aug 15, 2009 at 11:04 AM
uh Oh! I just discovered that now my HP Solutions Center is now not working. Each time I start up my PC the Solution center tries to load and asks for the installation CD. I run that but the CD only allows the program to go through 3 of 4 steps. then freezes.
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I had the same problem. It frustrated me for quite a while until I figured out that if you uninstall your current flash player and then download adobe flash player specifically for vista and firefox using internet explorer (close firefox) it works fine.
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Being a little green on the computer I could not load "ADOBE Flash player" on to my laptop ! Kept coming up with a message Adobe Flash needs to run at 32bit and I was running on 64bit, I have windows 7.
I found that in the (start up menu all programs) they was two Internet explorers/
one "e" had 64bit and one had 32bit I picked the 32bit "e" and the Adobe Flash PLAYER WORKED FINE !!! HOW EASY WAS THAT!
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Hello, I have been trying to watch videos on Youtube but it says that I need to have Javascript on(done) or download the latest version of Flash Player. I don't have firefox and I have Windows 98, could you please help?
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hi chris I have the same problem man ,have you soled yours if so could you give me a hand
runaway from malta
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The newer versions of windows Vista may be 64 bit and flash player is not supported at or below Adobe flash player 9, player 10 is supported. Most newer computers that have both INTERNET EXPLORER 64 bit, AND INTERNET EXPLORER 32 bit installed. Go to the start menu on the task bar open all programs and you will see Internet Explorer, and if its installed Internet Explorer (64) bit icons. Select Internet Explorer if you view youtube or the like and it will A. download B. play your videos.
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PLease help I have no idea about computers and have deleted flash and cannot downlaod I get all the way to where it says download has been successful if you see this video I dont get to see the video.
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Hello guys, I have found a fix that works for Google Chrome and FireFox. First uninstall Flash Player, go to "Start", "Control Panel", "Add or Remove Programs", then finally remove Adobe Flash Player 10. After that, close ALL windows. Now, go in your Internet Explorer browser. Go here -

Just copy and paste it to your Internet Explorer browser. Next, click on Windows 7/ Vista/XP/2008/2003/2000. Then circle the "Flash Player 10 for Windows - Other Broswers". Run and install. Hopefully when you go into Google Chrome or Firefox this works for you, thank you for reading.

Things you could have done wrong -
1. You didn't use Internet Explorer
2. Didn't close EVERY other window.
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I have struck this problem many times and it has sent me insane Luckily my hair is already grey.
Here are the steps I now use with 100% success.(12 times out of 12)

Run regedit
Search the registry(CTRL F) for flash (put a space after the word flash)

The first key it finds, try and delete and you will find it does not allow you to.
Which is why the install fails because it cant overwrite the key.
Right click the key and click on permissions.
Select either the everyone logon or domain users if you are on a network and give them full permisions. Click advanced select the box for replace permission entries and apply.
You should now be able to delete the key.
Press F3 to search again and repeat the above for the second key found.

Flash will now install.
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i tried this but it still didnt work?? uqh now what.
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how are you able to successfully work the flash player on a MAC computer??
i've successfully installed the program but everytime I go to watch a movies it says they I haven't downloaded it??

what do I do??
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I also couldn't get Adobe Flash to install on a new Windows 7 computer. At first, I got an "unable to register" error. I followed the instructions posted here to install and run Microsoft's SubInACL program, and that error went away but it still wouldn't install. I tried uninstalling and reinstalling multiple times (including running the installer with Administrator privileges), and tried installing from IE and FireFox. It would say it installed successfully, but still wouldn't run. When I'd visit the Adobe's web site it would say I still needed to install Flash.

I submitted a trouble ticket to Adobe and got a quick response. They had me do the following:

In Internet Explorer 8 click on Tools then Internet options then the Advanced tab then choose "Reset Internet Explorer settings".

Download and run install_flash_player_10_active_x.exe from Adobe

Navigate to C:\Windows\System32\Macromed\Flash (may be a different path if you're on the 64-bit version)

Right-click FlashUtil10d.exe (you might have a different version), click the Compatibility tab and select "Run as Administrator." Click OK and run the program.

That did it. The difference must have been the first step - resetting IE. I had tried all the other steps repeatedly.
MYYAZZO- Apr 4, 2010 at 03:37 AM
I tried this for Vista and it worked!!!!!!.

Thanks for that!!!
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was getting error as 'cannot override FlashUtil10b' ...options were to Abort,cancel,Retry...was unable to play my games over the Internet (frustrating :-\) BUT Solved It! ;->
1. System wil not allow us to delete the Macromad folder from C:\WINDOWS\system32\Macromed.
So,Disable Add ons.. refer above few solutions.. instead delete the flash folder in Macromad.
2. Install the Adobe, if u di not have adobe version, u can download it from
Hope it works for u too...Best of Luck
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* Flash_Player_10_ActiveX (Internet Explorer for Windows only)
* Flash_Player_10_Plugin (All other Windows browsers)

I CHOSED THIS >>>>>>>> Flash_Player_10_Plugin (All other Windows browsers) AND IT WORKED FOR ME. IM SO HAPPY. I HAVE MOZILLA STILL. GOD BLESS YOU ALL. THANK YOU JESUS :')
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I was having the same problem, kept trying to download/install it with firefox but it always failed. Tried all sorts and kept failing. Till now!

All I did was uninstall firefox, than opened up IE and downloaded adobe flash player 10 (for IE). Installed fine, videos work. Then I renistalled firefox, didn't need to download flash player again. Everything working fine straight away. So might want to try that. Hope it helps.
Londonburning- Sep 13, 2009 at 07:19 PM
Thanks, your advice was the only thing that worked for me.(Vista+Mozilla) I would have never thought it on my own. Cheers:)
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