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4 responses
i am having the same issues, it tells me to log on my computer and check my account, but it will not let me log on from a PC either, it keeps saying my account is down for account maintenance and will be up in a few hours. . .that was over 5 hours ago and I still cannot log in
I HAVE THE EXACT SAME PROBLEM After I get message "Your account was recently accessed from a location we're not familiar with. For your protection, please review your recent activity to make sure no one is using your Facebook account without permission.... I am then presented with only one option, to recognize pictures from tagged photos of friends ...
This is IMPOSSIBLE. The problem is that the vast majority of people I added as friends were added solely for playing the games. I do not know, recognize, talked to, or even visited the profiles of 99% of the "friends" in my list, much less recognize pictures they posted with their profiles.
I have spent days searching for forums, discussions, help pages, or a technical support contact. But, unfortunately, I have found ABSOLUTELY NO HELP anywhere. However, I did discover that there is a HUGE number of others having this exact same problem. I did find a form to fill in and send to Facebook if your account has been Hacked. I am not sure if that is my issue but I did submit the form; However, I have yet to get any response.
If anyone has gotten any information or resolution to this issue please HELP! I don't know what to do next. I have tried resetting my password, downloading and accessing from a different browser (Mozilla Firefox), obtaining a account confirmation code, deleting browser history and cookies, etc., etc. etc. I have gotten nowhere.
Configuration: Windows Vista / Internet Explorer 8.0
Thank you,
PHYLLIS MARSHALL
This is IMPOSSIBLE. The problem is that the vast majority of people I added as friends were added solely for playing the games. I do not know, recognize, talked to, or even visited the profiles of 99% of the "friends" in my list, much less recognize pictures they posted with their profiles.
I have spent days searching for forums, discussions, help pages, or a technical support contact. But, unfortunately, I have found ABSOLUTELY NO HELP anywhere. However, I did discover that there is a HUGE number of others having this exact same problem. I did find a form to fill in and send to Facebook if your account has been Hacked. I am not sure if that is my issue but I did submit the form; However, I have yet to get any response.
If anyone has gotten any information or resolution to this issue please HELP! I don't know what to do next. I have tried resetting my password, downloading and accessing from a different browser (Mozilla Firefox), obtaining a account confirmation code, deleting browser history and cookies, etc., etc. etc. I have gotten nowhere.
Configuration: Windows Vista / Internet Explorer 8.0
Thank you,
PHYLLIS MARSHALL
