Ask a question Report

Keyboard not working! plz help [Solved/Closed]

needshelp! - Latest answer on Jan 15, 2013 04:43AM
for some reson my keyboard just stopped working (im using onscreen board). anyway my comp. is also going slower and I virus scanned and nothing came up... please help
Read more 

moins plus
This is a common problem that HP knows about.

Go to this website
(Basically just turn off the computer, unplug the AC adapter it, take out the battery, hold the power button to the right for 30 seconds, put the battery back in, plug the AC adapter back in, turn it on).

This will make the keyboard type again. To prevent it from happening again, you have to download a driver from hp's drivers and downloads website and download the driver "WinFlash for HP Notebook System BIOS (for Notebooks with AMD Processors) - Microsoft Windows Vista-Based".

For HP Touchsmart Tx2Z, Vista 64-bit, the driver is located here:

Ranjit- Oct 26, 2012 11:51AM
Thanks Sara. It works with my Lenovo laptop too. Thanks once again..
Kintita- Nov 15, 2012 04:20PM
This worked perfect. Thank you
Thanks- Nov 21, 2012 06:10AM
Thanks, it worked. I found a few grains of sand (soil). Someone was not too careful with the delicate machine:)
maxi- Dec 25, 2012 08:11AM
Thank you your fix worked perfectly
sharan rai- Jan 2, 2013 11:00AM
thank you very much sara.. it workd... I hope there is no problem if we do it to our laptop
moins plus
Life savers. It worked on my laptop. So happy

This document entitled « keyboard not working! plz help » from CCM ( is made available under the Creative Commons license. You can copy, modify copies of this page, under the conditions stipulated by the license, as this note appears clearly.

Not a member yet?

sign-up, it takes less than a minute and it's free!

Members get more answers than anonymous users.

Being a member gives you detailed monitoring of your requests.

Being a member gives you additional options.