Problem due to viruses to connect to internet
Solved/Closed
bushy
-
Jun 30, 2010 at 12:19 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 30, 2010 at 07:25 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 30, 2010 at 07:25 AM
Related:
- Problem due to viruses to connect to internet
- How to connect ps4 to pc - Guide
- Fenix internet llc - Guide
- Share internet from pc to iphone - Guide
- How to connect to spectrum mobile wifi - Guide
- Connect pc to apple tv - Guide
1 response
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,169
Jun 30, 2010 at 07:08 AM
Jun 30, 2010 at 07:08 AM
Greetings Bushy,
Please follow the steps described hereunder.
1. Reboot your system in safe mode with Networking. This should give you access to internet.
2. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Please let me know how your system is performing after the above
Good luck
Please follow the steps described hereunder.
1. Reboot your system in safe mode with Networking. This should give you access to internet.
2. Download, install and run Malwarebyte which you can find on this site:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/ es-anti-malware
Ensure you make an update.
Please request a FULL system scan, which may take from 20 minutes to hours. Do not interfere no matter how long in takes. The creators of Malwarebyte recommend that while the tool is running that you go do something else, such as watching a rerun of Gone with the Wind or read Tolstoy's War and Peace.
If Malwarebyte restarts your system, launch it again to finish the Full scan.
When the scan is completed, delete all items found.
Once your computer is clean and working normally just to be on the safe side
*Turn off system restore and wait 30 seconds,
*Turn it back on and create a new restore point.
This way it gets rid of anything bad that might have gotten saved in a restore point and you have a clean restore point to use in the near future if needed.
Do not turn it off until your computer is clean and working normally because you might need to use it if something goes wrong during the clean-up process.
It is better to go back to an infected restore point if something goes wrong then to not be able to undo changes that were damaging.
Please let me know how your system is performing after the above
Good luck
Jun 30, 2010 at 07:19 AM
Firstly i restored my computer to b4 i had Malwarebytes because i already had it. I remembered when i downloaded it the first ttime it showed 7 virus's so i thought if i do it again it will come back up with these virus's which it did, because last time i must have deleted them wrong or something. But this time what i did was go "regedit" in run, then in malware i went find virus on one of the virus's that malware had detected. it then located in the regestry box the virus i then delted all the contents that it came up with. My comp seems to be working properly know and my internet connection is still on.
so thanks for your help, wouldnt of thought of system restore and thanks for the heads up on restoring a point in system restore now my computer is clean.
Jun 30, 2010 at 07:25 AM
If you want to ensure that there is really nothing left, you can post here a Hyjackthis log.
http://free.antivirus.com/hijackthis/
Please download, install and request a scan and save a log. Copy the log and post it here
Regards