Acer Aspire M1640 no signal.Solved/Closed

Question

Hello, 

Ok my acer aspire m1640 has no display on the screen.It just says "no signal" and the computer doesn't boot but it powers on and the USB mouse gets power but not the USB keyboard so I can't get into safe mode.I had to reinstall windows 7 after a BSOD because of installing trend micro internet security.When it was near the end of the install it had to reboot but it didn't so I force reboot it and then it said no signal.

i've also reset the Cmos numerous time but to no avail. 

I'm not sure if it matters but during the install,It was detecting video drivers and it went to a no signal screen and I thought it froze so I force reboot it.

Configuration: Windows 7 / Internet Explorer 8.0

smartsphere · Accepted Answer

Thank you for contacting Acer America. I'll be happy to assist you with this issue.

From your mail, I understand that your system has an issue regarding boot up.

I have verified your serial number and found that your system is out of warranty.

I apologize for the inconvenience that you have experienced.

Please perform a power reset in order to resolve the issue.

1)Unplug the power cable from the back of the unit.
2)Press and hold the power button on the unit for 30 seconds.
3)Release the power button and plug the power cord back into the back of the unit.
4)Press the power button and see if the unit powers up.

To resolve the issue, If you are interested, we can pull your computer for depot repair. However the system is out of warranty , we are extremely sorry to inform that Acer cannot give warranty advantages. That means you will have to pay for the repair . The cost for repairs will be 199$ USD. Please note that you have to pay one-way shipping charge for making a depot repair.

If you are ready for Depot Repair please confirm it in your reply mail.

For further clarifications please feel free to visit our web site https://www.acer.com/worldwide/support/

Have a great day!

Respectfully,
Acer America
Online Technical Support

drlootle · Answer

Hi there,

Start by removing the graphic card and clean it,then if improvement get it changed and provide more information with other issues having on system .

Thanks

petersteel2 · Answer

This aspire m1640 built with a very bad motherboard, it's a piece of crap and I believe that Acer marketed this PC series with a crappy MB to start with , discontented customers wont go back purchasing Acer products and I do not blame them.
They trow too many products on the market knowing it's a poor product to start with, poor evaluation and testing of their own products, they take the money and run away from supporting it.

Let stay away from ACER products by putting a few extra bucks for another brand that will last much longer than their poor components and same for their support and warranty.

Acer Aspire M1640 no signal.

3 responses

Similar discussions

Subscribe To Our Newsletter!