Hello, I recently experienced no sound on my laptop and I couldn't understand why. I tried all the quick fixes I found online and nothing. I was even about to download a new driver altogether but luckily I found the problem before that... Turns out my playback options had switched which was really stupid so this is what I did. On the bottom right hand side of my tool bar I located my volume control and right clicked. When the menu popped up I clicked on the sound option and once that menu appeared I went all the way to the top where there are (3) tabs and clicked on the first one which is playback. Once there I had two options one which was digital device and speakers. Mine was on the digital output device which had it wacked so I clicked on speakers ,apply, and okay and wah la my sound was magically working again. Anyways Im not sure every body's problem is this simple but just maybe. I hope this was helpful!
oh my god thank you so much :) you saved my laptops life as I was about to throw it off the wall haha.. I was so mind puzzled as sound wasnt on mute or anything I could figure it out for days.but this worked.,my sound is back. THANK YOU :):):):)
I also had this problem, I clicked on the volume icon on the bottom right of my screen then clicked the picture of the speaker about my volume level. When I got to my speakers properties I went down to "device usage" and disabled my device and applied the changes, I went back to the properties and it automatically did a troubleshoot and found the problem! Automatically turned my speakers back on.
Try going to Control Panel>All Control Panel Items>Troubleshooting>Hardware and Sound
Then click "Playing Audio" and follow instructions. If you can't find "All Control Panel Options" just go to the top left where it says "Control Panel" and click the little arrow next to it and the options should come up :)
Uninstall all July 2014 windows updates. Not window security or office updates, just window updates. Go to where u can uninstall programs and you should see a link that says updates or recent updates. Uninstall July window updates there. see longer answer under comments to Olive above. I accidentally wrote it there and don't want to retype it all. But the gist of it is many people noticed this problem started after July window updates for Windows 8 computers. Solved it for me!!!
This might help you. I tried all these options but they didn't work.
I went to the C drive, searched the 'Audio' file, inside there were two items, I clicked on 'set audio mode to direct' and this fixed the issue with playing the sound on itunes and youtube....after a year of trying to figure it out...