Winsock error..not connecting to internet

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derek - Sep 2, 2010 at 03:49 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 2, 2010 at 05:11 PM
Hello, i have a dell computer that is the main computer on the network that wont connect to internet. I try fire fox and it opens untitled page..i reset ip adress..etc etc etc but nothing..i tired through explorer and ran diagnostics and it said winsock error..it had me reset it and reset computer..but still nothing..my labtop is on network and it is able to connect...any suggstions?? is this a virus caused my downloading?



1 response

jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 2, 2010 at 05:11 PM
Hello,

Try this 1.

1) Click on the below link and download the file.

http://download.microsoft.com/download/F/5/0/F5036E5B-A675-441F-AED9-57F9E1E9470F/MicrosoftFixit50199.msi

Double-click on it and follow the instructions.

2) Make sure that IP address and DNS server was set to obtain the address

automatically .

Click on Start --> Run --> type ncpa.cpl and click on OK.

Right click on your LAN icon if you are using wired network or right click on your

wireless network icon ---> Select "Properties" ---> scroll down and double

click on "Internet Protocol[TCP/IP]" . Make sure that

"Obtain IP address automatically" and "Obtain DNS server address automatically"

options are selected.

3) Click on Start --> Run --> type cmd and click on OK. Type this command.

ipconfig /all and press enter.

Make sure that IP Address, Subnet Mask, Default Gateway and DNS Servers

are having addresses.

4) Internet Explorer :

Right click on the "Internet Explorer" icon---->Click on "Properties"---> Click on

"Connections" tab-->Click on LAN settings button. In that window uncheck all the

options, if you notice any option selected.

Firefox :

In Firefox, Click on Tools-->Options--->Advanced--->Settings---> select "No

proxy" option and click on OK.

Note : If you are getting untitled page when you open firefox then

In Firefox, Click on Tools -->Options --> In "General" tab -->

"When Firefox starts :" => Select the option "Show my home page" from the

drop-down menu ---> In "Home Page:" type www.google.com or any website

url and click on OK.

5) Try resetting your "Internet Explorer" settings.

Right-click on "Internet Explorer" icon ---> Properties ---> Click on "Advanced" tab

---> Click on "Reset" button.

Good Luck.
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