unable to see contact list on MSN Messenger 9Solved/Closed

Question

Hello,

I've been using MSN Windows Live Messenger 9 for a while now, but I got a new problem lately. When I open MSN, the log in page will come up. I typed in my log in name and password, but it will remain on that log in platform. I am not able to view my contact list. No error code comes up whatsoever. I am unable to use my MSN.

So I tried to uninstall it and install the 8.5 version instead, but it wouldn't let me do so.

What's the problem? What should I do? Please email me back. 


My operation system is:
Windows XP
Maxthon browser


Thanks,
HC

Wayne S · Accepted Answer

Okay for anyone who has the disappearing contaact list i have a faster solution.

1) Open your msn and login...even though you have no contacts
2) Open your Windows task manager
3) Go to process and find msnmessenger...or something similar to that and click on it then select end process
4) Restart the msnmessnger and your contacts will be there

It works ALL the time guranteed. and WAY faster than re-installing. or downgrading

Kymberlee · Answer

you have to reset the registry key for your contacts.
Either save and install (shut down messenger first) from this:
messenger.jonathankay.com/downloads/remove_wlmpolicies.reg

Or click RUN - regedit, and delete the policies key under HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\

MAKE sure you close messenger first. Once done, reboot messenger and it should be ok.

vanessa · Answer

i found a SOLUTION!!!!  i had this problem for weeks... MSN 9 beta is a piece of crap and i was even having trouble uninstalling it from my pc. but go to zap messenger.com that should remove msn 9 beta and dowload version 8.1 dont use 8.5 it wont work... 8.1 is compatible with msn live plus!! which is great. GOOD LUCK

Schmole · Answer

I fixed it for myself somehow...

• Closed the msn messenger process.
• Went to the aforementioned registry location:
   HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
• Double clicked 'ProtocolHandlerLock' and changed the 0 to a 1
• Closed regedit, and opened MSN.

All my contacts are back (but when i look back in the registry, the 'ProtocolHandlerLock' thingo has changed back to 0..... dunno what that means.

So yeh - no idea why it worked, but it did, and im happy :D

bnoda · Answer

https://outlook.live.com/owa/

worked for me...

Dark Knight · Answer

ok heres the perfect solution that works more then anything this is the 6.5 version that doesn't force u to update and works perfectly heres the link http://www.microsoft.com/downloads/thankyou.aspx?familyId=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displayLang=en

Hakim · Answer

Hey!
For those who are forced to the download a newer version of WinLive Messenger. 
Here is a trick you can do so to avoid that annoying message, it works on all version for me.
1- Exit WinLive Messenger (this means right clicking the Messenger tray icon and choosing Exit) go to the shortcut on your desktop and right click on it. 
2- Then choose the Compability tab at the top, and check the box which says: Execute this program in mode of compability for, after that choose (Windows 2000) then OK.
3- When done restart the messenger and a quick installation of new configuration will start. Don't do anything coz it will be done itself.

Hope I helped and I am sorry for my bad language, but my operating system (WinXP) is in french.
I tried my best to translate.

Ragge · Answer

Hi! I have a tip for you guys. If the issue is that all your contacs are gone from your contact list, i.e you can log in, but your contact list are empty, howerver, if you go to people.live.com you can see all your contacts read the following:

This issue should now be resolved in the latest relese of messenger.

Try to reinstall WLM with CleanUp Utility, download from:
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

install it and remove ALL WL components, not just messenger.

Go to download.live.com and reinstall Messenger and any other WL products you want. This should resolve the issue with the disappearing contact list

Hope this helps some1!

Cheerio

olly · Answer

i had the same problem this is hat i did i opened task manager:
( in windows xp press ctrl+Alt+Delete & in vista the same but just go down to 'start task manger')
when you do that click on the processes tab and clcik on the 'msnmsgr.exe' and click end process
then just go to the start menu and start msn up again, sign in again and hopefully it'll work - it did for me 

hop it helped & if it doesnt use a online instatnt meggenger, for example Ebuddy.com 

thanks :)

sam · Answer

close messenger

bring up the Run box, and put in the following:
%userprofile%\local settings\application data\microsoft\windows live contacts
then click OK


just delete everything you see.

start messenger

wait for few.. sometimes it will take alot.. but its worth for

contacts will work... 

10000000000000000% safe and useful

alkingmafia · Answer

easy solution

1) Open your msn and login...even though you have no contacts
2) Open your Windows task manager
3) Go to process and find msnmessenger...or something similar to that and click on it then select end process
4) Restart the msnmessnger and your contacts will be there

It works ALL the time guranteed. and WAY faster than re-installing. or downgrading

Hope it might helped you :)
Source(s):

THEguY · Answer

Why don't you try fixing it. It comes up when you click uninstall maybe

Nemac94 · Answer

TY M8 you are the best ever :D

Unable to see contact list on MSN Messenger 9

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