Keyboard and touchpad not working

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Ved - Nov 8, 2010 at 11:27 AM
Blocked Profile - Nov 10, 2010 at 07:17 AM

hey, I have a Gateway NV52 laptop - 64 bit Windows Vista. one day I restarted it and the keyboard and touchpad stopped working. is there anything that I can do to fix this problem cause I have finals coming up. please help me!!!!!!!!!! I am desperate

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2 responses

Answer 1 / 2

Blocked Profile
Nov 8, 2010 at 11:35 AM

Hi,

The driver may require updating for which open device manager and do it or it has been disabled,try this Faq:

https://ccm.net/faq/1902-disable-enable-the-touchpad

Thanks

Ved
Nov 8, 2010 at 11:53 AM

thnks but it doesnt show that it is installed and when I try to install it it says its successful but nothing shows up

Blocked Profile
Nov 9, 2010 at 04:37 AM

Hi,

Run malware bytes on your system making also a system restore to previous dates it was running fine,here is the download link and instructions for system restore:

https://ccm.net/faq/6693-system-restore-on-windows-7
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

Thanks

ved
Nov 9, 2010 at 06:54 AM

thanks for that but the fact is that there is no previous restore point. is there any other way that I can get the keyboard and touch pad working back?

Blocked Profile
Nov 9, 2010 at 09:22 AM

Hi,

I guess this time the only way straight forward I see for your situation is to make a system recovery to make this possible you need recovery cd for your system ,boot from it and have the instructions onscreen followed.How can you have no previous restore point?did you recently make installation of windows on it?

Thanks

Answer 2 / 2

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Nov 9, 2010 at 03:33 PM

Hello pcsces and Ved,

If I may butt in for a second.

Many users have reported a similar issue. The problem sourced from a faulty electronic circuit which only a qualitfied technician can repair, this is another avenue to consider, at least to get a diagnostic before attempting a system recovery.

Best regards

ved
Nov 10, 2010 at 06:56 AM

thanks ambucias. thats what I did.

Blocked Profile
Nov 10, 2010 at 07:17 AM

Hi Ambucias,

I agree with you but half of it on the balance its usually software related issues,if this is not the case then definitely you have to get it verified by not only a qualified technician but electronic technician will be better,

Good luck

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