Computer open mouse cursor but monitor display is black
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sukhen misra
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Mar 13, 2011 at 11:41 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 29, 2011 at 04:10 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - May 29, 2011 at 04:10 PM
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1 response
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Mar 14, 2011 at 07:33 AM
Mar 14, 2011 at 07:33 AM
Hello,
Try this 1.
1) When you switch ON your computer, start tapping the "F8" key to get
"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep
tapping the F8 key)
2) Select "Safe Mode with Networking"
3) Click on Start --> In search box, type regedt32 and press Enter.
Registry Editor will be opened. Navigate to the following location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
At the right side, find the strings shell & userinit and check the following
shell value data should be
Explorer.exe
userinit value data should be
C:\WINDOWS\system32\userinit.exe,
If shell and userinit are having different data values then change it as mentioned
above.
Just double click shell and userinit and enter the data values as
shell --> "Value data" should be
Explorer.exe
userinit --> "Value data" should be
C:\WINDOWS\system32\userinit.exe,
Note: there is "," at the end of userinit.exe
Then download "Malwarebytes' Anti-Malware" from the below link.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Update it and perform "Full Scan"
Note : Default selected option is "Quick Scan"
Good Luck.
Try this 1.
1) When you switch ON your computer, start tapping the "F8" key to get
"Windows Advanced Options"( if boot menu appears, press "Esc" key and keep
tapping the F8 key)
2) Select "Safe Mode with Networking"
3) Click on Start --> In search box, type regedt32 and press Enter.
Registry Editor will be opened. Navigate to the following location
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
At the right side, find the strings shell & userinit and check the following
shell value data should be
Explorer.exe
userinit value data should be
C:\WINDOWS\system32\userinit.exe,
If shell and userinit are having different data values then change it as mentioned
above.
Just double click shell and userinit and enter the data values as
shell --> "Value data" should be
Explorer.exe
userinit --> "Value data" should be
C:\WINDOWS\system32\userinit.exe,
Note: there is "," at the end of userinit.exe
Then download "Malwarebytes' Anti-Malware" from the below link.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Update it and perform "Full Scan"
Note : Default selected option is "Quick Scan"
Good Luck.
May 29, 2011 at 04:02 PM
May 29, 2011 at 04:10 PM
After selecting the "Safe Mode with Networking", wait for the process to get completed.
After completion of the process desktop will appear. If it gets stuck at the message
multi(0)disk(0)rdisk(0)partition ...... for a long time then there is a problem with some drivers.
Good Luck