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Why is avira not updating? error in file download [Solved/Closed]

Ask a question Meliza - Last answered on Jul 5, 2013 at 05:29 AM by jack4rall
Hello,

I really can't figure out what's wrong with my avira because after I click start update the dialog will say status:scanning for updates but only the time moves and then after a few minutes the status will say: error in file download. I repeated the process many times and I still can't update my version. Please help me on what to I have to do.

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Hello,

Try this 1.

Make sure that proxy server is not selected.

Right click on the "Internet Explorer" icon --> Click on "Properties" ---> Click on

"Connections" tab --> Click on "LAN Settings" button. In that window uncheck all

the options, if you notice any option selected.

Also check your firewall.

Good Luck
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thanks it worked
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Can you explain more clearly were to click. I mean that part of make sure the proxy server is not selected :-(
jack4rall 6525Posts Sunday June 6, 2010Registration date ModeratorStatus December 30, 2015 Last seen - Jul 5, 2013 at 05:29 AM
Hello,
Try this 1
Follow the above given instructions. This will uncheck the proxy server option.
Good Luck

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