Cable router needs reseting

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Rich - Mar 29, 2011 at 05:43 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Mar 29, 2011 at 05:51 PM
Hello,

My netgear cable router (cg814wg) is linked to another account, is there any way I can clear the info on the router thats blocking the internet from the cable that I can change?
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,827
Mar 29, 2011 at 05:51 PM
I suspect the MAC address and/or serial number must be registered with the cable vendor. A interactive call with the vendor should be able to activate the device.

Good Luck
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