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Unable to burn/rip cd's HP Pavilion dv2000

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decemberluv46 Posts 1 Registration date Sunday January 18, 2009 Status Member Last seen January 19, 2009 - Jan 19, 2009 at 12:20 AM
 decemberluv46 - Jan 19, 2009 at 01:17 PM
Hello,
Hi I'm needing some help. I recently recieved an HP Pavilion dv2000. I'm having trouble burning/ripping my cd's. It has a Samsung HM160JI ATA Device (light scribe, DVD, RW...). When I put in a blank cd it states that there is no cd drive. When I try to back up (burn) my music from this laptop that was saved on it from my previous laptop it won't. I'm unsure why it's doing this because to my understanding it should burn/rip cd's. Please Help!!
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Answer 1 / 2
minipc Posts 31 Registration date Tuesday December 30, 2008 Status Member Last seen July 21, 2009 13
Jan 19, 2009 at 03:29 AM
Is it reading any DVD or CD.If this is not the case then try to use a lens cleaner, to clean it out.
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Answer 2 / 2
decemberluv46
Jan 19, 2009 at 01:17 PM
I tried to play dvd but it's not playing. I called HP customer care and I was told it may be a software issue. I'll try to clean the lense first and go from there. HP wanted to charge me to reinstall software but I wonder if there is another altenative.
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