I forgot my Gmail password and security question

Solved/Closed
zinzing - Updated on Dec 26, 2018 at 01:21 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 11, 2011 at 03:53 AM
Hello,

I forgot my Gmail password and security question's answer. Unfortunately, my account is done by cyber.

So, I don't know recovery mail address. What shall I do? There are a lot of important accounts in my lost account. Can I change recovery account? I don't want to lose my account.

Please help!
System Configuration: Windows XP / Firefox 3.6.3

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Updated on Dec 26, 2018 at 01:22 PM
Hi,

The only people who can help you are Gmail. Here is the link to gmail support website.

On the other hand, if you have not used your Gmail account for over 30 days, it may have been deleted. You must then create a new one, insuring that you note your password and security question and store it a safe place, remembering where the safe place is.

Best regards!
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