Report

Missing files on external drive [Closed]

Ask a question Darth 2Posts Tuesday May 31, 2011Registration date June 1, 2011 Last seen - Last answered on Jun 3, 2011 at 10:22 AM by jack4rall
Hello,

I had a folder with about 800GB of photos in it on an external harddrive. The computer was left on during the day with the drive plugged in and when i came to access the photos that evening they were not there when I opened the folder. There was only 118MB of photos in there. When i rightclick on the folder and select properties it shows that the folder is about 800GB in size but as mentioned when the folder is opened there are only 118MB of photos in there. I am running windows 7 and the external drive is 2TB so there is plenty of room on there.

Any suggestions as to what has happened/ how to recover the files?

Thanks
Helpful
+0
plus moins
Hello,

Try this 1

If that particular folder properties is showing you the correct size then check if

the files are not in hidden mode.

Click on Start --> Run --> Type control folders and press Enter.

[If you are using "Window Vista or 7" then click on

Start --> In search box, type control folders and press Enter]

"Folder Options" will be opened. Click on the "View" tab.

Select the option "Show hidden files and folders" and uncheck the check box

"Hide protected operating system files" --> Click on OK.

Good Luck
Darth 2Posts Tuesday May 31, 2011Registration date June 1, 2011 Last seen - Jun 1, 2011 at 10:56 AM
Thanks for the reply but this did not work. I have tried saving a new picture in this folder and although it seemed to save when I check the folder the file has not saved.
jack4rall 6525Posts Sunday June 6, 2010Registration date ModeratorStatus December 30, 2015 Last seen - Jun 3, 2011 at 10:22 AM
Hello,
Try this 1
Copy the folder to another location and check if you can see the files. Also follow the above instructions.
Good Luck

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!