Forget password

Solved/Closed
fraise_rouge Posts 1 Registration date Friday June 24, 2011 Status Member Last seen June 24, 2011 - Jun 24, 2011 at 10:00 AM
 Anonymous User - Jun 24, 2011 at 02:03 PM
Hi!

So that's the problem: I bought a Macbook about a month or two ago, I installed a password, and yesterday I wanted to reinstall Microsoft Office on the computer, but I forgot the password. So I went online to look for tips, I did some things, and I turned off my computer. The next day, when I turned on, the first thing I had was a black screen with a box saying:

"You must enter your password to access this computer"

Suddenly, I panicked, because I forgot the password and I can not do anything on that computer without a password.

So basically, I just want an easy way to create a new account, or get this one to work.

I really need help! Thank you very much <3

1 response

Anonymous User
Jun 24, 2011 at 02:03 PM
Greetings,

We are terribly sorry but Kioskea cannot help you to recover a password, because you can't prove to anybody on this forum that you are the real owner.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords#topedit

Best regards
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