Restart the computer - then hit F8 when the Windows logo screen comes up. It will then display a lot of text and slowly boot into a sub-set of Windows. You might be able to then run anti-virus programs. Good Luck
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i did as you suggested xpc man and started in safe mode, and that seemed to work, when i used the tool, it came back saying their was no trojan, and have re ran norton and its doing the same?, as i have deleted the mulitmedia file that was infected, and i deleted limewire ages ago, should that have sorted it? or do you think it may still be on my system?