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Black screen after windows start Tsk Mgr fail

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SS - Apr 11, 2012 at 10:36 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Apr 11, 2012 at 01:49 PM
Hello,


I'm using windows 7, but today after booting the PC, which ran fine (a bit slow), the windows start page was followed by a black screen.
Cursor is present
Ctl Alt Del brings up the normal options
When I choose task manager, it opens but crashes when I try to view all processes or if I try to run explorer

help please
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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Apr 11, 2012 at 01:49 PM
Hello,

Try this 1.

1) Place the Windows 7 disc in the drive and boot from it.

When "Press any key to boot from the Windows 7 installation DVD" appears,

press any key to start booting from installation disc.

Note: If you failed to boot from the installation disc then make sure first boot

device is set as CD\DVD Drive.

2) When the language preference appears, click on Next.

3) When "Install Now" appears --> Click on "Repair your computer" found at the

bottom.

4) Click on "Next" --> Select the option "Use recovery tools that can fix problems

starting Windows" and click on "Next" --> When "System Recovery Options"

appear --> Select the option "Startup Repair".

If the problem still exists, follow the above steps again and this time select the

option "System Restore" and follow the instructions.

Good Luck.
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