Blocked Hotmail AccountSolved/Closed

Question

Hello, 

basically my hotmail account was blocked and a verification code was sent to an alternative email address which I cant remember my password or security question answer for and I have tried the customer support option but it still doesnt let me access my alternative email address. Any useful tips would be helpful, thank you

Configuration: Windows 7 / Internet Explorer 9.0

Ambucias · Accepted Answer

@light7  

Try this 1   

Go to www.hotmail.com --> Click on "Can't access your account?" --> Select   

"I forgot my password" --> Click on "Reset your password" --> Enter your   

blocked hotmail ID --> Enter the given Captcha --> Select "Customer support" -->   

Then below that you will be getting an option "Customer support", click on it -->   

Enter your working E-mail ID and follow the instructions.   

Note : No Need of filling "Billing Information"   

Good Luck 

P.S. Thanks to Jack4rall and Tom for this solution.

Ambucias · Answer

Greetings

Here is how you might solve the issue.  This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. On the main page, top right corner you will see a link "Ask a question", click on it and it will take you to a forum. Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours. 

Good luck and please let me know

tom · Answer

thank you just to add would it be a good idea to add my hotmail accounts when explaining to avoid confusion, thank you

Ambucias · Answer

Yes Tom, it would be a good idea, give as much information as you can, including that old e-mail you no longer have.

It worked for many others.

Please let me know

Ambucias · Answer

Okay Tom

Once connected, go to this page

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us

Click on "additional resources" and then click on "ask a question on the Hotmail forums.

Good luck

Ambucias · Answer

All unused free accounts are normally deleted after 30 days.

Ambucias · Answer

Since your account is blocked or deleted, you will not get any notifications.

If your Hotmail account is deleted you can change anything you want anywhere because Hotmail will no longer be.

cuckoo_clock · Answer

Tom! Can you PLS tell us what you did?

Ambucias · Answer

Greetings

Here is how you might solve the issue.  This is the very last resort that worked for many others.

Open a brand new MSN/Hotmail account. Once connected, go to this page 

https://support.microsoft.com/en-us/office/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d?ui=en-us&rs=en-us&ad=us 

Click on "additional resources" and then click on "ask a question on the Hotmail forums. 

Explain the situation in detail. A Hotmail moderator should give you the solution within 24 to 48 hours. 

Good luck and please let me know

light7 · Answer

Same here... I tried everything...  First option :  get a code. Can't get one. Second option : reset your password.  I did and it doesn't work.  Third option :  when I clicked on 'Recover my account' , the answer I got was :  'We cannot show you this page'....  And then, on top of everything, I tried to log in my account and I got this message :  "you have reached the limit for number of attempts....  You can try again later'....  but I cannot try again because I have reached the limit for number of attempts.  Extremely frustrating...

quana · Answer

omfgah I love you like seriously thank you really thank you ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh <-----happy

Blocked Hotmail Account

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