Report

Enter Built in HDD1 User Password [

Ask a question BiOshy - Last answered on Nov 7, 2016 03:35AM
Hello, Wizards

I need some Wiz..mm. We have a Toshiba Satellite Model: Running Vista without problem since three Years. But out of nowhere It appears now that we cannot get our laptop started.

Every time we start our Computer basic message appears in blue "Please Enter... HDD1.." as noted above ...

The problem is we never did get into the set up bios, unless some of your kids played a joke and changed something in the Bios since we found out it uses the Phoenix TrustedCore utility.. How can we salvage this laptop and rid boot password???

Please help... this is for a senior citizen ... Thank you... JJ


<config>Windows Vista / on Toshiba Laptops "Please Enter Built in HDD1 User Password [ ]
See more 
Helpful
+3
moins plus
Try these steps in order:

1) Remove laptop battery and power adapter.

2) Press power button for about 10 seconds.

3) Remove CMOS battery and press power button for about 10 seconds.

4) Plug in power adapter and start laptop.

5) Turn off laptop, replace CMOS battery (test it with voltmeter to make sure it is still has 3V), and turn on laptop.

6) See if the password is cleared.

7) If not, try to boot up to BIOS without the HDD in the laptop. Most HDD lock password security is on the actual HDD, not the BIOS (setup).

8) If password is on the HDD, then just replace HDD.
JJ- May 22, 2012 08:15PM
Hi, thanks for the answer relating to removal of CMOS Only problem is where do I find the CMOS battery on Laptop Satellite A205. While I did try to reboot w/o HDD and it still asked for a PWD. So, I guess I need to get to the CMOS battery out. How and where? is there a schematic or instructions. I just don't want unscrew & remove the cover w/o some idea how. THanks, Again, JJ
Reply
Add comment
Helpful
+0
moins plus
Hope my last post helped m8. Keep me posted.
Aziz- Nov 3, 2016 05:14AM
I have the same problem, yes am sure the password is stored in the HDD, i removed it and am able to browse BIOS setup option "No option to cle HDD password".
The problem is that i have important data in the HDD and can not get rid of it, i tried to browse my data through a dockin station but nothing happened. Any solution?
Reply
R2D2_WD 3205Posts lunes, 1 de septiembre de 2014Registration date Certified CCM ContributorStatus November 29, 2016 Last seen - Nov 7, 2016 03:35AM
Hi Aziz,

If you are able to navigate in the BIOS menu but you cannot boot from the HDD, you should consider using the drive with another OS. Trying in a docking station was a good idea. I would also recommend you to connect the drive in a Linux PC or to use a Linux Live CD. You only need to download it and boot it from a flash drive. Check if the data is accessible. Once the data is backed up, format the drive.

Hope this helps
Reply
Add comment

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!