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Windows doesn't load

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finalito Posts 2 Registration date Saturday September 29, 2012 Status Member Last seen September 29, 2012 - Sep 29, 2012 at 01:25 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 29, 2012 at 04:33 PM
Hello,

After updating via Windows Updates my Windows got messed up, after i login in the password window i get a black desktop with no icons but i can see the mouse cursor.
After CTRL ALT DEL i get to task manager, i try to run explorer but nothing happens.

Anyone can help ?

Thanks :)

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3 responses

Answer 1 / 3
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Sep 29, 2012 at 04:04 PM
hi

How did you try to run explorer?
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Answer 2 / 3
finalito Posts 2 Registration date Saturday September 29, 2012 Status Member Last seen September 29, 2012
Sep 29, 2012 at 04:11 PM
in the task manager, file > new task (run) > explorer.exe
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Answer 3 / 3
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Sep 29, 2012 at 04:33 PM
Shalom and Salam

What is the make and model of your machine?

You gave the correct command to the task manager.

It looks like your Windows got badly corrupted in the update process and you may need to be reinstalled, with lost of data.

You may need to restore to factory settings as you do not have access to any working .exe files, not even your start menu.

There is probably a recovery partition on your HD.
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