Asus laptop crash, won't turn on (no signs of life)

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Anonymous User - Dec 2, 2012 at 05:22 AM
 Anonymous User - Dec 3, 2012 at 01:26 PM
Hello, I hope someone can help:

My Asus UX30 crashed yesterday. I was trying to connect my headphones to the computer, but I accidentally put them into the USB port - and in that moment it instantly shat down. Any suggestions what might be the problem, what can I do (it's Sunday and all computer centres are closed)? Are my files gone forever?

I tried powering it up, I tried turning it on numerous times - but it just won't start. And it shows no signs of life when my charger is on and connected - no lights, nothing (and my charger is not affected and is working perfectly fine). Thanks in advance.
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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Dec 2, 2012 at 05:13 PM
Hello,

Try this:

1. Remove the battery and cable

2. Press and hold the power button for 58 seconds.

3. Replug and boot your lappy.

If it works, let me know.

Good luck
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Anonymous User
Dec 3, 2012 at 01:26 PM
Yes, I would've tried it, but my laptop is a more compact model and the battery can be removed only by a specialist. Thanks anyway. I guess I'll have to go to a computer service centre.
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