Can't recover hotmail account [Solved/Closed]

rosie95 1 Posts Monday January 7, 2013Registration date January 7, 2013 Last seen - Jan 7, 2013 at 07:36 AM - Latest reply:  Trenchrunner
- Apr 5, 2014 at 04:58 AM
Hello,

I tried logging into my hotmail account and it said "someone else could be using this account" or something blabla. I tried resetting the password to an alternate email but it comes up with si*******@yaho.ie (I have no idea what that is) so I tried filling out as much info as I could about the account to recover it but it said I didn't fill in enough info and that I should try again. I've tried loads of times. Basically I really need to get this account back because it is the email linked to my facebook. I forgot my password for facebook and to reset it, it goes to this email. Can someone help please?

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3 replies

Ambucias 48748 Posts Monday February 1, 2010Registration dateModeratorStatus January 15, 2018 Last seen - Jan 7, 2013 at 05:15 PM
-5
Helpful
1
Greetings,

It seems that your account was hacked. Unfortunately Hotmail is not secured and one should never save data on Hotmail servers without backing it up.

Please follow the procedure given in the following tip and recover your account:

http://ccm.net/faq/12364-hotmail-account-blocked-possible-hacking#topedit


Regards
I doesn't work im so frustrated im just sitting here cursing the the formula that I answer with as much as I can but still I cant get it back.
Please anyone help.
Ambucias 48748 Posts Monday February 1, 2010Registration dateModeratorStatus January 15, 2018 Last seen - Feb 19, 2014 at 04:34 PM
-5
Helpful
Hotmail has now been replaced by Outlook so Hotmail is now Outlook and your Hotmail account should work in Outlook.

See if this page will help you recover your account:

http://windows.microsoft.com/en-ca/windows/outlook/hacked-account

Also, I suspect that your computer is not safe against intrusions.

Ambucias
Virus/Security Contributor