DELL laptop showing black screen after start [Solved/Closed]
Ask a questionritwik3PostsSunday January 27, 2013Registration date
January 28, 2013
Last seen - Last answered on Mar 19, 2017 at 10:41 PM by ZacharyP
I have a problem in my DELL VOSTRO 1088. It is turning on and then the screen is going blank and black after showing the windows logo. My laptop was running well and suddenly this problem occurred. I turned off the laptop forcefully, and from then I am facing this problem. I have some important documents in my C drive where the windows is installed. So I can't format it also. Please help me and give me any solution from which I can turn my laptop properly again and do the works again properly. Thank you,
I am sorry for the inconvenience; let me try to help you in this situation. This thread was opened for "Dell Vostro 1088" Laptop; do you have the same System Model Number? If not, please reply with the exact System Model Number of your Laptop, so that I can suggest the steps of troubleshooting. Moreover, in your reply please add the exact symptoms your computer exhibits (such as the LEDs displaying any pattern, any beeps heard, Dell Logo appears or not, response from keyboard, optical drive ejecting, etc.).
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
What is the exact nature of the problem, please mention in detail? The initial problem reported by ritwik was that the computer would show black screen after Windows Logo. Are you facing the same problem? Moreover, have you tried the steps suggested by jack4rall?