Runaway cursor
Closed
jumanzi
-
Feb 21, 2013 at 04:12 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 21, 2013 at 06:00 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 21, 2013 at 06:00 PM
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2 responses
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,171
Feb 21, 2013 at 04:52 PM
Feb 21, 2013 at 04:52 PM
Hello,
This is a typical problem with laptops which is caused by a circuit problem. Only a qualified technician can attend to it.
Regards
This is a typical problem with laptops which is caused by a circuit problem. Only a qualified technician can attend to it.
Regards
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,171
Feb 21, 2013 at 06:00 PM
Feb 21, 2013 at 06:00 PM
Jumanzi
It happened once where it was a virus.
If you want me to check I can.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Click on ftp://zebulon.fr/no1
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon, it allows to change the language.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on the screwdriver icon and ensure all of the items are checked.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the url and post it here.
Best regards
Ambucias
Moderator /Security Contributor
It happened once where it was a virus.
If you want me to check I can.
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.
1. Open this link and download ZHPDiag2 :
https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html
Click on ftp://zebulon.fr/no1
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message. Once installed, click on the "hardhat" icon, it allows to change the language.)
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
the tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix at the next step).
4. Double click on the short cut ZHPDiag on your Destktop.
5. Click on the screwdriver icon and ensure all of the items are checked.
6. Click on the Magnifying glass and run the analysys.
Wait for the tool to finished (maybe a long time)
7. Close ZHPDiag.
8. To transmit the report, click on this link :
https://authentification.site
9. Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
10. Select the file ZHPDiag.txt.
11. Click on "upload »
12. Copy the url and post it here.
Best regards
Ambucias
Moderator /Security Contributor
Feb 21, 2013 at 05:14 PM