Gateway laptop stuck on Black Screen. Keyboard not working, DVD

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pamblundell Posts 2 Registration date Saturday March 9, 2013 Status Member Last seen March 9, 2013 - Mar 9, 2013 at 07:48 PM
pamblundell Posts 2 Registration date Saturday March 9, 2013 Status Member Last seen March 9, 2013 - Mar 9, 2013 at 07:50 PM
Hello,

Aggravated... last evening just before closing computer, screen popped up and said 'in violation with US code... enter money pack code, etc... (a
Malware virus and scam). Now when I try to boot up, have black screen
And cannot use dvd to recover, etc. I have an external keyboard connected but it has no FN key. I did the remove battery, adapter, press power o button 30 sec, all of those suggestions listed and now ready to give up.
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pamblundell Posts 2 Registration date Saturday March 9, 2013 Status Member Last seen March 9, 2013
Mar 9, 2013 at 07:50 PM
Dvd player tries to start up but after 10 seconds, it stops.
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