My acer aspire 5742 model laptop's disc drive can't write cd/dvd
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peerulla
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Jun 21, 2013 at 01:45 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 21, 2013 at 02:21 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jun 21, 2013 at 02:21 PM
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jack4rall
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Jun 21, 2013 at 09:46 AM
Jun 21, 2013 at 09:46 AM
Hello,
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
Try this 1
1) Click on the below link and follow the instructions
https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions
2) If the problem still exists then try cleaning the drive lens. Click on the below
link and follow the instructions.
https://ccm.net/faq/2917-lens-cleaners
3) Update the firmware.
Good Luck
peerulla
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Friday June 21, 2013
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Jun 21, 2013 at 01:08 PM
Jun 21, 2013 at 01:08 PM
Yes 100% it is DVD drive
peerulla
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Jun 21, 2013 at 01:12 PM
Jun 21, 2013 at 01:12 PM
How to update the firmware
jack4rall
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6428
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Sunday June 6, 2010
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Jun 21, 2013 at 02:21 PM
Jun 21, 2013 at 02:21 PM
Hello,
Try this 1
Go to your DVD-Writer manufacture's website and check if the firmware update is available.
Click on Start --> Run --> Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "DVD/CD-ROM drivers" by double-clicking on it or by clicking on the "+" symbol.
There you can find your DVD-Drive manufacture's name and model number.
Good Luck
Try this 1
Go to your DVD-Writer manufacture's website and check if the firmware update is available.
Click on Start --> Run --> Type devmgmt.msc and press Enter. "Device Manager" will be opened.
Expand "DVD/CD-ROM drivers" by double-clicking on it or by clicking on the "+" symbol.
There you can find your DVD-Drive manufacture's name and model number.
Good Luck
