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Windows loads to black screen

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zelycanthropy Posts 2 Registration date Sunday July 14, 2013 Status Member Last seen July 14, 2013 - Jul 14, 2013 at 01:41 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Jul 15, 2013 at 05:41 AM
Hi all, i hope you can help me.

When i start my laptop it asked to start Windows normLly or start repair.

When i choose to run windows it shows the windows loading screen then restarts.

If i choose repair it just loads to a black screen with a cursor.

Please help i need my laptop
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2 responses

Answer 1 / 2
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 14, 2013 at 01:57 PM
Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get "Startup

Settings" options ( if boot menu appears, press "Esc" key and keep tapping the

F8 key)

2) Select the option "Safe Mode".

When the desktop appears, try "System Restore"

Good Luck
0
Answer 2 / 2
zelycanthropy Posts 2 Registration date Sunday July 14, 2013 Status Member Last seen July 14, 2013
Jul 14, 2013 at 03:07 PM
Iv tried all of that aswell just restarts or gives a black screen
0
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Jul 15, 2013 at 05:41 AM
Hello,
Try this 1
Boot into "Safe Mode with Command Prompt" and let me know if you are able to boot into it.
Also let me know your Operating system. Let us know if you are having the OS DVD ?
Good Luck
0