I can't access my yahoomail account

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justman8 Posts 1 Registration date Saturday November 2, 2013 Status Member Last seen November 2, 2013 - Nov 2, 2013 at 02:04 AM
BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 - Nov 3, 2013 at 04:16 PM
i had problem with my mail password and i tried to access my yahoomail and they demanded for answer to security question which i can't recall the answer. Please what do i do to get back my mail. I don't have an altesnative email on yahoo

1 response

BunoCS Posts 15475 Registration date Monday July 11, 2005 Status Moderator Last seen April 23, 2024 1,534
Nov 3, 2013 at 04:16 PM
Hello,
If the following steps don't help you, you have to contact Yahoo support.

Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck
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