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Asus laptop windows 8 going to a blank red screen and back again

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LazyDaisy15 Posts 1 Registration date Saturday July 26, 2014 Status Member Last seen July 26, 2014 - Jul 26, 2014 at 10:45 AM
 LazyDaisy15 - Jul 28, 2014 at 11:04 AM
If anyone can help me with this problem I would be really grateful:

When I turn my asus laptop on it goes sraight to desktop, then it starts going to a blank red screen and back again. it wont let me get onto any of my programmes or the internet and even though it lets me move the mouse arrow around it looks like it is loading all the time so I just keep shutting it down.
I have Norton installed on it and I cant even get onto that to try and sort the problem.
Im no good at this and would appreciate any help given.
Thanks.
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Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jul 26, 2014 at 04:35 PM
Hi

Unless you made some recent hardware changes it certainly looks like a hard disk failure.

I suggest that you consult a qualified technician.

Sorry
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LazyDaisy15
Jul 28, 2014 at 11:04 AM
Thank you, I havent gotten anything done to it so it probably is a hard disk failure.
Thanks for your help
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