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Locked out of my yahoo acct...forgot the 12 year old questions

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patongbong Posts 1 Registration date Tuesday October 21, 2014 Status Member Last seen October 21, 2014 - Oct 21, 2014 at 02:16 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 21, 2014 at 04:19 AM
I left Hawaii USA 1 week ago with a normal yahoo account full of my family and business mail...I get here in Bangkok go to internet cafe' as my laptop is broken...and I am locked out...yahoo is telling me to go to a cel phone and retrieve a sms? or voice? verification info...I have no idea what our old cel phone numbers are....and the birth dates they are asking for were all picked at random so as not! to set up any details...my husband and I are desperate for any help....and are trying to get help in our davidborne888 at gmail acct as well....thank you...Linda
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Oct 21, 2014 at 04:19 AM
Hello

Go to this page
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Click on the envelope to get the Yahoo customer service phone number for your region of there is none,
click on the envelope to open an e-mail case. If you do not know your security question, in the space provided for them, write "unknown"
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