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Dell laptop inspiron 15 5000 series is showing black screen [Solved/Closed]

Ask a question rajece451 1Posts Tuesday October 21, 2014Registration date October 21, 2014 Last seen - Last answered on Nov 13, 2016 at 11:28 AM
My laptop dell company inspiron 15,5000 series will show dell company opening screen,after it will become plane,no next screen,becomes ash color .what to do for these to use in proper way.
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+121
moins plus
Try this

Remove the battery and cable

Press and hold the power button for 58 seconds

Replug cable and start
moni56- Sep 18, 2016 at 02:01 PM
thnx. it worked..
Bb- Oct 5, 2016 at 09:29 AM
Why does this work? I was on the phone with Dell customer support yesterday for an hour and then I tried this today after they failed and it totally worked!
Thank you!!!
Niha- Oct 29, 2016 at 05:59 AM
Thanks it worked
Suni- Nov 2, 2016 at 05:15 PM
Thank you !! It did the trick ... Wow ...I tried so many options and customer support and no help but I am glad I searched online ... But why did this happen
Lilmomma- Nov 10, 2016 at 03:24 PM
Where is the battery located on this laptop??? Typically underneath NEAR screen... I'm NOT seeing anything just a smothe surface
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+7
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Genius!! Worked! Thanks
Deadea- Oct 23, 2015 at 11:24 AM
Worked thanks.
Kavi- Nov 12, 2015 at 12:38 PM
Thanks it worked for me
Jen- Feb 12, 2016 at 02:21 PM
Thank you- perfect solution! Just wish it would stop happening so often.
Johnny- Apr 27, 2016 at 01:26 AM
WHoa thanks man
Anindita- May 17, 2016 at 10:35 AM
Omg it worked! Thank u so much! I was so upset with my son, as he always touches my laptop to play in it!
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+4
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Thanks! That totally worked!
cv- Apr 19, 2016 at 08:19 AM
thank very much you save my job
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+2
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Such a genius!!! Thanks for advice!!!
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+1
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Amazing! It worked. I was in the middle of tutoring a student when the screen went blank. I removed the battery for 1 minute and te-installed but it didn't wotk. I had to use my smart phone for the remainder of the session. I had a online session and found this answer. Wow you're a life saver. Thsnks, thanks, and thanks. Appreciative Tutor
Ambucias 35106Posts Monday February 1, 2010Registration date ModeratorStatus December 5, 2016 Last seen - Jan 24, 2016 at 06:03 PM
All the pleasure is mine and I will not share it.

Pay to the next!
Dustin- Apr 7, 2016 at 09:48 AM
Thx worked great for me and I know absolutely nothing about computers. 2 thumbs up
Ravi- Sep 21, 2016 at 04:52 AM
Dear Friends, Dell Inspiron 15 R - Have a trouble on booting. It comes with blank screen when the power button is switched on. Dell Logo comes, then a blank screen only the mouse cursor movement can be seen, nothing comes up. Have tried removing the battery and power cable removed for a minute, still the same challenge.
Can you suggest the best way to fix it Please ?
Amity- Sep 21, 2016 at 10:25 AM
Very very very very very a great thank u....
jedc:- Oct 15, 2016 at 10:15 PM
wha...how... what? how did it work? amazing!
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+1
moins plus
my problem is a bit differnt,sometimes its just a normal start.nd the next time u do it.its black.its fine til dell logo.but nothing much forward.its just the windows thats not working.though i did the windows like million times.4rm differnt sources as well..
Benji- Nov 13, 2016 at 11:28 AM
Thanks it works

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