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Desktop icons and startup menu gone

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Cindandy Posts 1 Registration date Sunday December 28, 2014 Status Member Last seen December 28, 2014 - Dec 28, 2014 at 11:46 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 29, 2014 at 05:41 PM
I turned on my computer after a power outage, and all that is showing on my monitor is my wallpaper. I have clicked on view and my show icons is check marked and I have ctrl alt delete, and my monitor just goes black. If I hit the enter button, my desktop with the wallpaper is back. Can anyone help me?
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Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Dec 29, 2014 at 08:16 AM
press Ctrl+Shift+Del to go to task manager.
select New task, type explorer and click OK.
this should fix your problem.
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Answer 2 / 2
cindandy
Dec 29, 2014 at 05:05 PM
Thank you so much for your advice. I did the Ctrl Alt Delete, and my monitor would just go black. I would press enter and my desk top would come back, with just my wallpaper. Upon further investigation, I discovered that when I thought I was turning off my computer and then turning it on, it would go to Restart Windows, so I turned off my computer by pressing the power button 4 times, and each time holding it for 10 seconds. After I was sure it was completely shut down, and not in a power saver mode, I turned it on and, then every thing was back to normal. I do not understand what mode it was in after the power failure, but am relieved to have things back to normal.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Dec 29, 2014 at 05:41 PM
Thank you very much for your feedback. You have magical fingers!

Have a most splendid evening and why not the same for the New Year!
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